I booked the meeting room for 11am-3pm per Harris County website and when I got there wanted to check in and was told that that they’re finishing up in the kids are finishing up in the room and they’ll be out shortly. I said okay, around 11:16 I came back up to her and asked if she knows when they’ll be finished. With a tone, she said really that they should have had the time blocked off from 10am-12pm. That’s all she said. Not I’m sorry, this was an oversight, not an explanation when I came in explaining the time, just the website shouldn’t have allowed me to book for those times anyways. I asked her so I would be able to come in at 12, she said yeah. That’s it.
Telling someone they’re finishing up in there and they’ll be out shortly means expect a 5-10 minute wait… I shouldn’t have to go back up there for further explanation when shortly to you meant an hour wait.
I’m not sure if she felt I didn’t deserve an explanation or what, but I didn’t appreciate the lack of communication, the lack of understanding and the tone like it was an oversight sight on my end when I did what was necessary.
Furthermore, when I first came into the library to check in, the term I used was study room instead of meeting room. She looked at me like what are you talking about instead acting like she couldn’t understand what I was saying, which you only have one room you could reserve on...
Read moreI like this library, I really do. It's quite and it has wonderful vibes. Only thing I really dislike about this library is the fact that there is only one area to charge your devices. For individuals like me who love to sit alone while working would not like having to sit with others just to use this one specific outlet. Please allow the other outlets scattered throughout this location accessible for the patrions and this would be a very...
Read moreThe service is okay, varies from employee to employee. The book selection is decent as well, everything is always sorted and in its place. There is usually a nice, quiet ambient fit for a library and they have an ongoing book sales with Paperback at $0.25 Hardcover at $0.50
And they also sell CDs and whatnot but as I don't buy them I can't say much about it. Overall...
Read more