I love love love this store! Joan is incredible and one of the most genuine and kind people I have ever met and the rest of the employees are just as nice! I knew I wanted something unique for my engagement ring but wasn't quite sure exactly what that was. I went to numerous jewelry stores. The Jewelry Lady was the first store I went to and I had an amazing experience but wasn't quite sure what I wanted. Joan told me to go to other stores and try on rings to figure out exactly what I wanted. At most of the other jewelry stores, I felt pressured into settling or to spend a lot more money. I was so happy to come back to Joan once I figured out what I wanted and she was amazing to work with! My ring is being made right now and I cannot wait to see it! Since then I have also brought other jewelry to Joan and her staff and helped my dad to pick out a gift for my mom! I am so very impressed every time and love going into the store to chat with everyone. They have a...
Read moreCelebrating my 20th anniversary, I longed for a ring that truly reflected my vision-something that honored the spirit of my original wedding ring but with a far more feminine and elegant design. Ashley exceeded every expectation: she thoughtfully transformed my old ring into a breathtaking eternity band, repurposing the diamonds with remarkable artistry, and then crafted the most exquisite ring I could have ever imagined. The craftsmanship is impeccable, and the level of service I received was truly unparalleled...the entire team was genuinely committed to ensuring my complete happiness.
Since that unforgettable experience, Ashley has designed several other stunning pieces for me, each one a testament to her extraordinary talent and care. I simply cannot imagine entrusting my jewelry dreams to anyone else. The kindness, fairness, and creativity of this team set them apart...
Read moreWe needed a Confirmation present for our son on short notice. Ashley is always so responsive and goes the extra mile. She sent me photos of different gold crosses for the rope chain she previously helped our son choose for his 16th birthday. I love the personal touch of working with The Jewelry Lady team. Ashley found us find the perfect cross and we received it on time. Our son proudly wears it on his chain and keeps it on now during college football practice. She considered durability and always matches his jewelry to his active lifestyle. You don’t get service like this anymore. Ashley and Joan treat you like family. Even for the smallest gift, they will treat you like a V.I.P. I’ll be building my wish list—the next purchase will be an empty nester...
Read more