Dillard's Clearance Center — Attraction in Jacksonville

In the past, the experiences I have had at Dillard’s Outlet have been fine. Nothing spectacular, but I love the price you can get for the quality of the items. Recently, I had relatives come in from out of town and I urged them to stop at this clearance outlet before they left. They love bargains, so I figured they would love this store. Everything went fine, I had gotten my items that I was there for and checked out, but my aunt was taking a longer time at the checkout. We all waited by the enterance for her, which is right next to the checkout. After a few minutes, we heard someone asking for [a name] over the intercom to come to the entrance for [a name]. Soon after, security showed up and stood by the doors. We thought nothing of it at first, we figured maybe something was going on in the parking lot. We had bought or items already, were standing by the entrance which is not near any merchandise (so it’s not like we were stealing), and as if it should matter, we were all dressed very nicely as we had just came from a graduation. Matter of fact, I had taken my bag out into the car while we were waiting there so the employees wouldn’t have to worry about something like us stealing. As you probably know where this is going, most of us were black or biracial. As soon as my aunt finished checking out, we walked out and the security guard followed right behind us. We parked right next to each other, so I took my bag out of the trunk to show her what I bought, and we all said goodbye to each other as they were headed for the airport after this. The security guard sat in his car with his door open the entire time that we were out there, and when we all got in our cars, he shut his door. I can not imagine what we did to have security called on us. We had just made purchases there were carrying no bags because we had already put them in our car. I told my relatives that they should go here to get some good bargains, and instead we had security called on us. I was incredibly disappointed and will not be visting Dillard’s again, and neither...

The only reason I'm giving this place three stars is because they never really have any polo gear anymore. It all seems to be Dillard's brand or some Yorktown brand that is in an overabundance. I do enjoy walking around and seeing what they have for sale. There is a huge lack of shoes in the men's department. I went through there just to find that there was about 20 pairs of the same exact shoe in my size so there isn't much of a selection for guys in a size 10. When it comes to the Regency Mall I have a lot of nostalgia and I have very fond memories of the place. It's strange seeing Dillard's in this way, where you can't even go upstairs or enjoy the full Dillard's experience. I do like to go to the one at the town center and at the Avenues Mall but I prefer the one at the Town Center because they know me there. The one at the Avenues is janky in its own way because they never get any good sales. at least not any that I have seen when I've been there. And their collection is...

If you are a frequent shopper here, you know what goes on during weekend/holiday sales: lines are 20+ deep with people wanting to try on lots of clothing. I had 1 item, which was a pajama top, went to mirror where 4 kids were climbing all over shelves and jumping off, and guess who got called out? Me, not the unruly kids, but I did for "using the mirror as a dressing room". Mind you, people who were doing this all over the store, but speaking in their native language, and I saw the same person who yelled at me walk past them. But he didn't see them because they were huddled in a group.

So loss prevention can only monitor the dressing rooms. Well, it's pretty obvious if someone is wearing pajamas out the store! Both customers and employees by the door would see this! Since you did not want to create an express line for people with 1 item to try on, and I'm doing what I saw plenty of other people doing there today, the Dillards Corporation has lost a...