Bath & Body Works — Attraction in Jersey City

Very clean and tidy store. Saleswoman greeted me right away and told me about the current sales. When I couldn't find a candleholder that I saw online, she offered to check for it in the back (she found it). Also, she was patient when I had three rewards and two coupons, using the rewards for the most expensive items, which meant she had to do separate transactions. Great customer service! If you don't have the free rewards program, sign up. It will save you a lot of money because you'll get rewards worth $16.95, which is a free lotion, bodywash, or candleholder (not all, but most). Also, I got a coupon for my birthday to pick any item up to $9.95 for free (I chose the...

Drive all the way here to exchange a gift I got which was a roller oil essential oil. It literally had no smell. I feel it was actual water and nothing else. I had forgot my ID and they refused to exchange my product for the spray which was the same price. I was extremely annoyed since I took the bus all the way there just to make this exchange. I understand they have rules but I am in their system and tried to give them all my driver's license information verbally since I know it all and they still...

The staff is so helpful at this location and friendly-they always greet at the door. I came in today after a horrible experience yesterday at the jersey gardens location and was so pleased today. The jersey city store was so organized so customers could easily tell which items are included in the semi-annual sale. Happy shopper (today), yesterday not so much at the other location which needs some improvement from the organization of the store to the...