Derailed Commodity Flooring & Furniture — Attraction in Joplin

I picked out flooring and was given a price. When I went in to pay I chose a different pattern only (same type of flooring) and of course it was more $$. Then the installer came and quoted the price for install but when the installer showed up to do the job it was more money because they had quoted a price for not taking up the old floor. What a joke. So of course your house is tore up and the flooring is there so you pay the extra charge to remove the old flooring so they can install the floor correctly. Not happy at all. I was going to do business again with them but NOT NOW!! Tell you a price and then...

Go to lowes or home depot where product is returnable. Purchased 1100 dollars in flooring. The lighting in their warehouse and my home are very different changing the color tone of this plank flooring. I opened only one box and immediately realized it was much lighter in color. Called and asked if the other boxes could be returned. management said no. Only exchanged for current product.. don't wast your time or hard earned money...

I had a horrible experience with Ashley. I was supposed to get my furniture on 9/18. Now, three weeks later, still nothing. I took a chance and saw the sign for Derailed. I went in. Selection was amazing. Top notch pieces. I found a reclining couch that was even better than the one I ordered at Ashley. Jeannie was very helpful. The guys loaded it onto the back of my truck. I got it in the new house and couldn’t...