USA Nails — Attraction in Kalamazoo

You get what you pay for.

Pros: Greeted upon arrival Good job shaping my nails through filing Removed Shellac effectively Quick overall - no down time

Cons: After paying the $17 for manicure and shellac removal + 24% gratuity, you could say things went downhill. Paying early was a convenience (don't have to worry about nails getting messed up), but probably not worth it in the end. I presented 3 nail polish colors (had already pulled them during my shellac removal) and explained what I was looking for - one that (when it was on my nail), would be more nude, not too pink. With my skin tone, warmer colors tend to work better; however, I was not sure how it would look when on my hand. I asked for his advice (he had none, which is fine) and then asked if I could see what 2 of the colors would look like. He stated that he could not test the colors on my hand - only on his (which doesn't help). I have never heard this excuse before - there's a reason why acetone was invented. He also told me that he didn't understand why I was having such a difficult time deciding between the 2 colors - that I should just pick one and if I didn't like it, I could come back and pay them for another manicure. I ignored that statement and picked one of the colors. He responded with further attitude (I don't say that lightly) when I asked if he would scrape under my nails (it appeared that he had skipped that step). He tried to tell me that there wasn't anything under my nail - when it was visible from the top. I pointed out the areas and explained that my nail bed can be a bit tricky and asked if he wouldn't mind doing it for my own peace of mind. He told me that this was just my nail. This continued on for about two more rounds of asking / refusal. When he finally pulled the tool out, he barely touched under the nail (to prove his point) I had him go back and do a couple of the nails (which produced gunk from under the nail). Dryers were broken (produced little air/uv lamp and kept restarting every 5-7 seconds)

Summary: Did my nails look okay in the end? For the most part - one has a pink streak , but I think this is mostly a function of the nail polish, not the service (though it would have been nice if they had corrected it - I was ready to leave though).

Would I recommend this salon? Only if your main goal is to have your nails done and you're willing to sacrifice the relaxing atmosphere /...

Do not go here i made an appointment for 4 people for a wedding group for mani/pedi, we walked in it was not busy. The an older lady was so rought on clipping/filing my nails it hurt and she ripped a piece of skin off on my big toe , plus she did not take the time to scrub my heel which is why you go for a pedi. Then when it came to the nails i asked for squared nails and she simply filed it stright at the top i asked her to go back and round out the corners a little and she didn't she just went shorter so i took the filer and did it my self. Over all experience horrible! I would never go there again and you shouldn't either plus they are rude! The older lady asked my group to pay her now before getting our nails done and she waited to collect the money...

Don't go here! I went in two weeks ago for a gel overlays and everything was going fine until the nail tech started to bring out the products for my nails. The tech first brought out tools that are meant for preparing nails for acrylic,and then got what they claim is gel powder when it was in fact the acrylic powder. Fair warning gel is exactly what it is a gel, it's never comes in a powder and it doesn't need a liquid to activate! To to top it off the nail tech was far to aggressive on my nails, and now my nails are extremely thin and there's a indent from where the drill was used. Not happy with the results I got from here I went to another salon for a gel fill, and that's how I was able to find out I got acrylic instead. Once again don't go here they will...