Montana Nugget Casino — Attraction in Kalispell

I've got nothing bad against the Nugget. It's usually a good place to get breakfast. We went in again to have some. Everything was peachy until one of their patrons started repetively banging their hand on one of the keno machines. We asked the waitress if they could have her stop because we really aren't interested in enduring the back to back banging noise on the machine while we eat our food. Two employees asked her to stop, but she ignored them and kept going. The staff wouldn't do anymore about it. We decided to tell the waitress to cancel our orders because we aren't going to stay if we have to keep listening to the banging on the machine. They offered us to swap tables but it could be heard from the entire dining area so it wouldn't have made any difference. We just went somewhere else. Quite a...

Food was really terrible and the managers decision felt like it wasn't handled in a proper manner. My spouse's breakfast wasn't touched because it wasn't cooked right and my daughter's food was not cooked thoroughly as it was caked with a lot of oil. The service was just as bad with tables not being cleaned and having us to move to another because my daughter couldn't sit at a big table with us. I really don't get how toast could take half hour to cook and come out soggy looking. I wouldn't mind paying for me and daughter's plate because we had a few bites but why pay full price for three plates and the manager saying she wouldn't be able to do anything about it as it looked good to her. It really is going to be the last time I go there and get terrible service and food at...

Literally sat here for 45 minutes and gambled spent about 200 dollars and never had anybody ask me if I wanted something to drink had plenty of workers walk right past me and never ask me how I’m doing or if I needed anything. I understand that it may be busy (the time I was there they defiantly were not) but if they are focusing there attention on just there 5 regulars and bringing them beers without having to ask I don’t see why I gotta get up every time and go ask for a drink . Every casino I go to in about 5 10 mins somebody’s there asking if you want a drink. That’s why those runners will not get any of my tips and the establishment will not be receiving my money or my time anymore. I know 5 casinos of the top of my head that has better service then this...