Delectable Catering and Desserts — Restaurant in Kalispell

It took almost 3 months to get my cake order straight via email. With that being said, it was in text and photos via email and I would continuously get information back with the wrong color or sizes. It was like they weren't being read. That is after I would call and email several times to follow up for a response. I placed a deposit for the cake once finished, however due Covid19, my wedding arrangements were canceled. I was able to obtain a refund, but only after waiting almost 2 weeks. We came to an agreement on having the refund dropped at my bank since I had cash dropped off and I am out of state. I had my Father come get it after my follow up phone call to see where my refund was after a week of waiting and the unprofessional phone call we had. I will say I read reviews about the less than professional behavior that Beth would have, but I tried to provide the benefit of the doubt. I was wrong. If you refuse to let somebody push you around or waste your time the owner will try to talk snotty towards you and raise their voice which goes hand in hand with the previous reviews I read. I will spare you the caddy details of my several months of disappointment. My review is just some affirmation if your doubtful of other reviews. I will never place another order. The following day after my Father picked up my refund I received an apology email. I thought twice about placing this review but then again I don't allow people to raise their voice at me when it's...

If I could give this less then a 1 Star I would & here is why: I set up our wedding cake order months in advance. Sent a deposit & everything. Didn’t think I had anything to worry about. Night before my wedding I see an email asking where & when to drop off the cake, so I decide to call & have verbal confirmation. No one answered so I left a message thinking everything would be fine. I get to my reception & no cake. I call & get the response of “I don’t have your cake” what do you mean?! I left a voice message. She responds with “This is partially your fault too,I haven’t heard from you in months, I haven’t received any money from you” to which I respond I called you last night & left a message, I sent you the deposit months ago which you said you got, & I had someone here with the rest of the cake money waiting for you. She continues to make excuses & I'm done being blamed, so I handed the phone to my new husband- who has been involved with the cake every step of the way & knows every detail about it. Then she proceeds to yell at him for taking the phone & interrupting. She tells him she has the cake & it will take TWO Hours to frost & cant we just do everything else & then do the cake once she gets there with it. Needless to say we decided not to & wound up having to buy a grocery store cake. Two days later I get an apology email & asked where to send the deposit refund, I gave the address & almost a month later- No...

Beth largely contributed to our perfect wedding day! Ever since we were first referred to Delectable Desserts, Beth was very professional and shared in our excitement. She took our preferences and requests very seriously, and she offered a delicious sampling. We could not have gone wrong with any of the flavors we tasted, but we settled on our all time favorite - red velvet cake with cream cheese frosting. We fell in love with the simpleness of a naked-cake frosting style, and Beth suggested the perfect size for our guest count. She also suggested a creative amount of levels and tiers to maximize how many slices we could get. We even threw in some very reasonably priced vanilla cupcakes for those who didn't share our affinity for red velvet. Beth set the cake while we were at our ceremony, and our guests were each stopped in their tracks at the sight of such a beautiful wedding cake with decorative touches that matched our theme! We wondered if we would have extra cake at the end, but our guests could not get enough! The slices disappeared and everyone was raving about it. Guests who were skeptical about a red velvet wedding cake ended up wanting more! Like I said, Beth played a huge role in making our wedding day perfect! I highly recommend her, and I would hands down use her for more events...