Lu's Barber Shop Haircut & Shave - Katy — Attraction in Katy

Customer service was very disappointing! There was a nice lady standing at the cashier that had a mohawk that was very professional but then The Stylist walked towards me, didn’t even greet me as a parent she said to my five-year-old son let’s go back I said well can I show you what I want for his haircut first and she annoyingly said sure as if I was wasting her time while I tried to pull the picture up on my phone! Somehow it got missed construed that I only had 20 minutes for the haircut but what i told her was I have an HOUR before I have to be somewhere so how long do you think the cut will take....she was the one that said the cut would only take 20 minutes apparently that stylists couldn’t do a fade so Another stylist who was the actual owner got involved and told me that cut would take way too long because she was a slow cutter bc she thought I was the one that said I had 20 minutes, I was just blankly stared at by the stylists who just didn’t seem to care or want to be there so I said soooooo can you noooot do it and finally felt so frustrated that I went head and just left and said never mind! When I looked back as I held the door open for my kids the stylist that didn’t greet me and who misconstrued information was already walking back towards her station as if she didn’t care at all that I was leaving! The owner did however try to rectify the situation when I called back to talk to the manager and she did leave me a message but unfortunately I just would never want to return from my experience! Very sad how the first 15 seconds can completely ruin an experience and a...

Great Service, Adult Vibe — Shannon Was Fantastic

This was our first visit to this establishment, and we were able to walk in and get a haircut without an appointment—which was a lifesaver since we were in a bind. The overall aesthetic leans more toward an adult clientele, with a bar/sports pub vibe, which is unique for a barbershop. While they do offer kids’ haircuts, it’s definitely not designed with children in mind.

That said, Shannon did a fantastic job. She was warm, welcoming, and listened carefully to the specific instructions we gave. We shared what we typically have done, and she followed through perfectly. We were happy with the results and appreciated her professionalism.

The price for a child’s haircut was $29, which feels a bit high—especially given the adult-oriented setting—but we were willing to pay it on short notice. Given the quality of the cut and the service, we felt it was still worth it.

Final thoughts: This isn’t the place I’d typically go for a kid’s haircut, but if you’re in the area—or especially if you’re an adult—I’d definitely recommend stopping by. Shannon in particular was excellent, and we’d consider returning for future...

I have been three times. The first time was a very good experience. I took my son with me the past two times (4 years old). The past two times they both of our haircuts have been sloppy and uneven. My son has varying lengths from the fade from the front side to the back. My hair also has varying lengths from 1/2” to 1-1/2” from front to back. It is hair and will grow back, so no worries. I want to like this place and loved it the first time. I don’t mean to be ugly or dramatic, but honestly the worst haircut I have had. Like I said last time we went (my second trip) I had the same experience, I like it so much the first time I wanted to give them a second chance. After mistakes on 4 out of 5 haircuts, I unfortunately think all they have going for them is the free drinks. Sadly, I...