Wanted to buy the Groupon, however there was an error made on my part. I called several times, to which no one picked up the phone. Finally, I left a voicemail. I was really interested in this studio, the reviews were great and it was close to my home. I called back again, and Danielle said “ Amanda right, sorry I was supposed to call you back“. I was interested in the intro to Pilates class and was wondering if it would count as one of my classes from the Groupon. She mentioned it would not, and to just bring the Groupon voucher. after checking my computer, I realized that the error I made was putting the incorrect email address, I called back, received no response. I left another voicemail, I got a call back from them, Danielle says “I missed a call from you?” I’m not sure what type of customer service this is exactly, but I’m glad I am put it in the wrong email address and was not able to go forward with my Groupon purchase. They also mentioned that they would not price match for me, Their Instagram states that their Black Friday deals ends on 29 November. However, I am not able to get the same price Groupon offered from yesterday. don’t really understand the reviews behind this establishment. I can’t believe I was going to purchase ten classes Groupon at a studio that can’t pick up the phone or even provide average...
Read moreThis Polestar group never disappoints. This organization and the new studio is run by professional physical therapists. The new space is bright and spacious with tons of natural light and all the best equipment available to balance your body and achieve the optimal length / strength relationships in your musculoskeletal system.
The Polestar method of Pilates is a shining example of how creative physical therapists can take their medical knowledge, and enhance one of the best exercise methods available for healing from injury, surgery, or general postural imbalances. Because of their skill sets, and the thought that has gone into developing the Polestar Pilates methods, there is a night and day difference between signing up for general fitness club Pilates classes, and signing up for a Polestar class, private, or therapy session.
I did survey other local studios that were closer to me before signing up at Polestar again, but can see that the others are missing the mark in terms of space, natural light, layout, and equipment, and of course they don't have the benefit of the Polestar Pilates methods and teacher skillsets.
Happy to be back, and love the...
Read moreEverything about this place is great! The instructors really know what they are doing, and are able to help each person in the 10-person class meet his or her goal, while supporting their progress. Everyone seems interested in helping me become the best I can be.
I started last year when I was 60 and had been pretty sedentary for the past few years. I felt intimidated at first, occasionally wanting to get up and run out of a class because it was so challenging. But the instructors were so supportive that I stayed and improved. I didn't realize how out of shape I was until they helped me become strong and well balanced again. I'm like a different person, and I truly feel like coming here has...
Read more