It is deeply disappointing to experience what could be a thriving, community-driven space be marginalized into a profit-driven enterprise. I recently visited the Painted Tree location in Knoxville, and while the indoor market initially impressed me with its spacious layout, my experience quickly soured. I had hoped to connect with a fellow vendor and explore the possibility of collaborating to support one another, as is common in the particular community both online and in person. However, my attempt to engage in this cooperative spirit was met with an incredibly frustrating response by the booth rental agents in charge of the space.
The front counter associate bluntly informed me that no other vendors in that category would be allowed at the space, despite the fact that there were at least 30 vacant booths available for rent. This unnecessary restriction seems completely at odds with the idea of fostering a thriving marketplace. It was clear that their focus is more on locking down space for rent than encouraging community growth, leaving little room for genuine collaboration or support.
To make matters worse, I also attempted to browse the other vendor booths, but it was evident that the environment here is not welcoming. The space feels more like a collection of separate, isolated businesses rather than a cohesive market where vendors are encouraged to interact and grow together.
If Painted Tree truly wants to build a successful and vibrant community, they need to reconsider their approach. As it stands, the entire experience feels more like a cash grab than an opportunity for local vendors to thrive. It’s incredibly disappointing to see such...
Read moreCalled ahead to inquire about a product to confirm it was sold there -- the young lady I spoke to even said "yes I see a (name of product) here" and gave me an aisle/stall number when I asked if she could look the product up (in retrospect the stall number she gave may have been from helping another customer without letting me know her attention had shifted?). Apparently this was a lie -- when I arrived & went to the stall number, there was nothing. Went to the front desk & was told they have no way to look products up, only the name of whoever registered the stall. Their best advice was to just go through the whole store & try to search stall-by-stall. I did not have time for that, so left very frustrated to say the least because I called ahead to confirm for a reason: I drove from out of state for this product, several hours. Store seemed cute & I'm sure it's normally a great experience, but blatantly lieing to your customers is completely uncalled for. If you don't know whether a product is in stock just say so! I would never have bothered coming...
Read moreFrom a shopper's perspective this is a great place. Lots of unique offerings from many talented small shops. What a great way to showcase the local talent. Shop displays are VERY pleasing to the eye. Feels like you are in a high end boutique with much more variety and options. This is NOT a flea market nor does it feel like one. But prices are very reasonable with wide range. Great girlfriend shopping experience because there is absolutely something for everyone. Great gift ideas. Aisles are wide and plenty of room for cart, which is provided. Very well staffed and the team not helping customers was busy cleaning when I was there. There were not a lot of children when I visited and not recommending bringing young children just because it's a big area with lots to see (and touch). Monitoring young children could be difficult for someone wanting the full experience as there is a TON to see and marvel at. Whoever came up with this idea was definitely spot on! I encourage everyone to support local and in particular the small...
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