Urban Motors Yellow [Outlet] — Attraction in Lakewood

Review for XYZ Car Dealership

I recently had the pleasure of purchasing my new car from urban motors , and I can't recommend them highly enough! From the moment I walked in, I was greeted with a warm welcome and a friendly smile, which set the tone for a fantastic experience.

Alex is incredibly knowledgeable and genuinely passionate about helping their customers find the right vehicle. Alex took the time to understand my needs and preferences, guiding me through various options without any pressure. I appreciated their transparency regarding pricing and financing options, which made the entire process smooth and stress-free.

The dealership itself is well-organized and clean, with a wide selection of vehicles to choose from. I was especially impressed with how they handled the test drive process, allowing me to take my time and truly get a feel for the car I was interested in.

After finalizing my purchase, the follow-up service was just as impressive. They ensured that all my questions were answered and provided me with helpful tips for maintaining my new vehicle.

Overall, my experience at Urban motors exceeded my expectations. If you're in the market for a new or used vehicle, I highly recommend paying them a visit! You won't be...

Getting a car from here was quite the experience. I grew up in my father's dealership and then worked in other dealerships as an adult for a decade so I was braced for pushy salespeople, hidden fees, and all the other crap that comes with buying a car, especially when I knew exactly what I wanted.

I wasn't thrilled about having to replace my previous Chevy Spark (which I had for 11 years) after it got totaled but I found another here that was a different color and a couple years newer. Alex was great to work with and not pushy at all. He's very customer service oriented and was a delight to work with. The other guy (whose name I never caught) who was there helping was very nice as well.

After I got home with my new car, the check engine light came on and Alex said to bring it back which I did. Due to having to wait for a diagnosis and new transmission, it was a long 3 weeks without my new car. Alex helped me by setting me up with a loaner for the time period which was very nice of him. There was some frustration along with some miscommunication but Alex was able to clear it up and I finally got my car back. It is running perfectly and I'm very happy with it. I would be happy to recommend friends & family to purchase...

I don’t like fluff, I don’t like pushy sales people, and I definitely don’t like inauthentic sales tactics 🙄

That said, Alex at Urban Motors earned every bit of this five-star ✨️ review. He was phenomenal! Down to earth, knowledgeable, transparent, and completely authentic from start to finish. No pressure, no hovering, just honest answers and genuine care for me during my buying process 🔑 My situation was complicated because I went to bed with a bad case of buyer’s remorse from a purchase elsewhere just days ago. He kept his cool and made the experience feel smooth and comfortable 😌

If you’re looking for a car, skip the games and go to Urban Motors where they're straightforward and transparent. Ask for Alex, you won’t regret it, you'll be...