University of Maryland Global Campus — Attraction in Largo

One star is being nice. They deserve ZERO stars! I would not recommend this school. FA is horrible to deal with. They are a money seeking school. They scam and scheme students out of their money. No one gives you answers to your questions, but if they do they all answer differently. They don’t take into account that you are a working adult. Their website is misleading. There software is horrible and the system goes down a lot. They only care about money. It’s high school busy busy work and some of the professors don’t help you, don’t respond to emails and change rules that contradict the syllabus. The school ONLY CARES ABOUT MONEY AND WILL GET IT FROM YOU ANYWAY THEY CAN. I stress this because they say that you take classes at your convenience but email you and call you pressing you to take classes as if it helps you but they are seeking money. I finally gave in to the advisor and had her sign me up for two classes and when I realized that I would not be physically able to take courses I spoke to the school asking if I can drop and would it affect my FA the answer I go was “Yes you can drop and your FA will not be affected.” I dropped the courses before the they even started and a week or two later I received an email saying that I owed over $3k and the school asked me to return grant money to them which I have never heard of. They said “ you have a balance because you dropped your courses so we suggest you return the grant money you received to pay us our money”. I contacted MHEC and they said once they issue you grant money it’s yours. But the school demanded that I give them the $1350 of the grant that was sent, which I did and to also give them $1824 for the courses I could not take. They said they returned $1824 of the loan back to the lender for those dropped courses and now I need to give that $1824 which I didn’t physically receive for the second term in Spring or I will be sent to collections. UMUC said that they assumed I was taking classes so the loan was disbursed however I didn’t receive a refund from the loan that was disbursed. I took classes January 8th to May 4th which is the first term of Spring which was paid for. They are now trying to force me to pay for second term which I did not take nor did I receive a refund of the leftover amount from $1824 because the classes were dropped before the start date. According to federal regulation I am to have 6 credits to be eligible for aid which I did and completed. I have yet to this day received a clear and solidified explanation as to why I’m paying this educational institution money for classes I never even took. I gave them $1350 and when I spoke to higher education they said that the school was NOT ENTITLED TO THAT MONEY and that I was my grant money that doesn’t have to be paid back. I asked UMUC will they give it back they refused saying “UMUC doesn’t give refunds”. They are thieves and have very incompetent...

Where do I begin? I was very excited about starting my program at UMUC. A few years ago, when I was a Medical Center Manager, I sponsored a workshop at my center. I reached out to UMUC to have representatives come out to encourage staff to further their education. I was impressed and kept in mind, when I decided to return to school, I would attend UMUC. The fact that they catered to veterans and have online courses was a HUGE plus. Fast forward three years later. I complete an application. I wanted to attend the October session. In short, no one reached out to me for next steps, I had to call. The young lady Keshia in admissions, was very short, curt even, and didn't seem interested in answering any questions. A few days later, after emailing Keshia with no response, I called back, the young man I spoke to was more helpful but did not follow-up with my Academic Credits Draft. I completed the survey and expressed my dissatisfaction. A "manager/lead" Christen Park said she wanted to reach out and see how she could make this right. I replied and stated I would love to speak with her because I really wanted to speak with someone. Another week goes by, NOTHING. I reach out to her, and the same young lady answers and says Ms. Park was not available and there was no way for me to leave a VM. At this point, I said I wanted to withdraw my application, at which she told me to send an email. I did. Two days later, on a Saturday, I receive a phone call from admissions for next steps. This school is a complete joke. I reached out to another school, they called me within 1 hour. And talked in length answering every single question. I will take my VA benefits to this institution. Cost more, but you get what you pay for. Signed a frustrated Veteran. NHS

Update: if you are NOT affiliated with the military please choose another University. UMGC financial department has no interest in helping you unless your payment are guaranteed by VA. They put my son through the wringer, for 9 weeks…and STILL was not able to register for classes because financial support didn’t return calls or process all of the paperwork they requested from us. All because my son received a grant. What they didn’t realize was that he was also using VA funds to cover the remaining because his mom is a disabled veteran. I’m happy I was able to complete my degree here as well as my daughter but I wouldn’t recommend anyone choose...

If I could apply this review with no stars I absolutely would. This is one of the worst schools to ever attend. The staff, The professors, and the Degree planning processing systems is by far the most confounding experience I have ever had. My academic advisor created a degree plan, and had no idea what they were doing. I would have been in school for a whole extra year, indebted over $5000 in courses I didn't need had I continued to follow it. Even with online courses, which are supposed to be a means of convenience for those seeking higher education with additional overbearing responsibilities, there is no sense of direction, or aid. All of the professors I have had have fit within two categories: Either they don't care at all or they are the most overbearing, micromanaging, unforgiving individuals to host an online course, and there's no in-term reporting system to have this issue correct by university staff. You simply have to email and argue with stubborn, narcissistic, professors and risk grade depreciation for speaking up. It's honestly baffling how dictorial most of these professors are, grading with deduction for the most minut “offense” such as: “You posted an initial discussion response two days before the deadline–minus 20 pts”. This is while, initially, giving course resources for the week that are riddled with typos, grammatically incorrect information, and gaps for what will actually be on quizzes and examinations. This school is so unprofessional. They even waived my High School transcripts never applying credits I obtained for general education requirements because they did not want to pay my county board of education FIVE DOLLARS to obtain the documents. I now have two semesters left where I have already completely paid for general education courses I never needed and I am just finding this out because when I initially asked why I was taking them again, I was informed that, “It's just a requirement”. It's ridiculous. Please, please, please never waste your hard earned money, or time on this school. You will be...