Lewes Mercantile Antique Gallery — Attraction in Lewes

I have visited this shop for many years and have enjoyed it. But this time was a disappointment. It was also a disappointment when compared to my experience with other shops in Lewes. I wanted to buy an item that was outside of the shop at the entrance. I happened to have my dog with me, and the salesperson said I needed to carry him in (he’s 45 pounds), or I couldn’t come into the shop. A kind customer said she’d hold onto him while I made my purchase. I purchased the item, thanked the kind customer who was outside with my dog, and went to put the item in my car. On my way to my car, which was across the street, the item completely fell apart. I thought I could fix it when I returned home. But it wasn’t reparable. It was a cheap, defective item. And, while I can understand that dogs aren’t allowed in the shop, I didn’t appreciate the supercilious attitude of the sales associate and the poor quality of the item (which was realized later). There are so many nice shops in Lewes. I don’t need to...

Employees need to be taught ADA regulations. Always loved this store. Made different purchases throughout the years as we visit however that ended today when my wife who has a service dog was scolded by a female employee and told she needed to carry her dog. When my wife stated he was service and yes he had his vest on along with his service leash and badges, she was asked for proof of "documents!" We advised that she wasn't entitled to request them and that's when the female employee told my wife not to get defensive. However There was no defensiveness just complete rudeness from the employee side. My wife very kindly instructed her to look up Americans with disabilities act because she didn't want somebody else to come in and report them and that was meant with an eye roll. We decided instead of arguing to simply take our business elsewhere and I advise others with disabilities to...

Looking for that antique bargain on eclectic items, jewerly and more . This is a great place to shop. It's clean, organized and top notch items. They do carry more fine art and jewerly. If you are looking for a thrift atmosphere this is not it. This is more like your place to shop for that perfect gift for that hard to shop for person. Or a place to find that item that starts your next collection. Highly recommend stopping in a taking time to...