I use to come here all the time but after I came and spoke to Anastasia and the manager about a legit gold coin I won't be back nor will I let them handle any of my coins since he dropped it as he was trying to authenticate it which he and Anastasia said it wasn't legit cause it weighed 3.5 grams - yall don't know what your talking about and therefore I won't be back ever again regardless of what coins or jewelry you have I got pictures and receipts of what it weighs and how much i paid for it so perhaps yall need to learn how much this coin weighs and check your scale cause mine says what it's suppose to weigh! Enjoyed the response but still not satisfied cause today 7/26/24 I just visited a friend Doug from Lincoln coin and bullion who tested my coin and said it's 100 percent legit so something isn't right on your end so probably need to figure out what it is instead of trying to make believe I brought you in some fake gold coin and get a loan on it from you when I only buy from...
Ā Ā Ā Read moreWhere do I even start I had stuff there on layaway and when I started it, I asked him if there was a way I could pay online they said yes we could do PayPal so OK when the time came to pay it, I asked him for the PayPal link three times and they never sent it and I never got it and they said yes, I did and when I talk to Anastasia She basically called me a liar just said I didnāt get it She said I could come to the store so how can I do that when I donāt live in town she goes well you shouldāve thought about that Before putting that on layaway And I asked for Corporateās number and she said I am Corporate She is very not Professional at all she should be fired for how she Me I work in customer service and thereās no way I would talk to my customer That way, someone needs to investigate that store am I issue was never resolved and Iām not the only one that felt that way when talking to her on the phone I will never step a foot in this location again after the way...
Ā Ā Ā Read moreWent in for a loan and the assistant manager with all the tattoos strikes me as either lazy, apathetic, or racist. Walked everyone else is helping people but this guy is just sitting at the counter on his phone so I walked up to him and asked him how he was doing he kind of ignored me and gave me some bs about how he was looking for a serial number that isnāt where it should be. Well I stood there for maybe 5 minutes while other people finished up with customers idk if he found the tik tok he was looking for but he finally got off his phone to help me which didnāt pan out because I brought a bad controller with the Xbox I was trying to get a loan for which was fine I understand that but the he just kinda leaves my stuff laying around the counter for me to pack up and walks away to talk to someone else without saying anything else. Definitely not going back there. Definitely will remember...
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