I’ve been shopping at the Loft for years!! I asked Catherine to use the restroom, she said I would have to go to Ulta across the way because the don’t have a public restroom. Now I’ve been shopping here for over a decade and I always use the restroom. Catherine was very unprofessional! As my mom and walked in she greeted us as if we weren’t supposed to be there. Never had this problem out of previous management.I WILL NOT BE SPENDING MY MONEY WERE...
Read moreThe Loft is a welcoming and friendly store that I recommend to anyone looking for a nice update to their wardrobe. The five stars is for the exceptional customer service and attentiveness that the staff gives to every customer. A BIG shout out to Megan and JP! You guys rock and because of you and your sweet staff, I’ll be coming back as a regular customer!...
Read moreTerrible customer service. The workers have zero accountability for when they make a mistake and instead are extremely racist and love to accuse their customers of shoplifting. It sucks that the workers ruined my family's experience with LOFT because we normally love the quality of...
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