GameplayLA — Attraction in Los Angeles

I came to this place in hopes to find some hidden treasures, nostalgia video games and browse. When I arrived I was extremely disappointed. 2/3 of the store is blocked of with plexy glass barrier because of Covid. Everything In front of the store was newer video games and DVD. I understand that the pandemic is still going on and would happily wear a mask if allowed back to browse at the nostalgia area but we were not allowed and had to ask if I happened to see anything, not including the stuff I couldn't see.The whole reason I came to a store like this was to browse and see what I could find that was old, nostaglic and retro!!!. If I wanted to purchase modern day video games and dvds I would of went to gamestop. Not allowing customers to walk through the whole store especially the retro section is a huge miss step in my opinion, I would have walked out with plenty of purchases. If your going to block off the store for reasons because of covid it should be the newer stuff because we can get that anywhere not the retro video games. Lastly the gentleman that was working was nice however not the least bit interested in engaging with us. He was on and off the phone, would disappear for a while behind the plexy glass for lengthy periods of time This place has potential but its current state was a big disappointment for me. I love coming to retro video game stores especially since there are not very many of the left. Not allowing customers to see what they had except thru a distant plexy glass view was disappointing, half the fun is seeing what they have that doesn't come to mind right off the mind. We ended up leaving and not...

They 'guarantee' to have the best price and will price match if needed. Unfortunately upon asking for a price match for a game they claimed that they couldn't honor it because even tho the game was available at a store 11 miles away, it wasn't available at a store 4 miles away. On a different occasion they also claimed they could pricematch websites however this time around they refused to do so which leads me to believe they were nitpicking to weasel out of having to price match the game I was interested in. I always prefer to try and give my business to mom and pop stores but I guess I'll have to give my business to the big box store down...

I haven't been to this store yet but I could say that the dude that helped me on the phone was super cool, I think his name was Brian. Great customer service. I called & asked If by any chance If they repaired retro consoles (My Sega Saturn needs a bit of repairing) even tho he said that they don't often repair retro consoles, that they'll give me a call back If any repair parts for my Saturn shows up at the store. Also he was very knowledgeable about my console issues & took his time to answer a...