No Reservation LA — Restaurant in Los Angeles

The food is food. The service and staff are horrid. They have no reservations about taking forever to make food. And no reservations about being rude to customers.

The chicken was fine and was crispy at least, but I would expect it to be if it takes 50 min to make. The waffles were very flat and a little burnt and the fries were limp and soggy.

We ordered their food at Lincoln Beer Company (great spot) and there were about 50-60 people here for the USA world cup game in the morning. Each time I went out to the truck, there was one or no people around it. I ordered at 7:55 and was told 25-30 min for chicken and waffles with a side of fries (that cost $28.50). I went out at 8:40 to check on it, and the two staff members were just watching the game in the truck and when I walked up, started fussing around with order tickets. They told me 5 more min. I commented that I ordered 45 min prior and they said "well it's fresh chicken," as if it's a commonly accepted fact that 4 breaded chicken wings take an hour to make (spoiler alert: it doesn't).

I waited another 8-9 min and still hadn't heard anything via text. When I went out again, it looked like they were just finishing preparing an order. I asked if I could get a refund since the game I had come here for was almost over. I was met with a rude response of "well your food is ready now, and we don't give refunds. We texted you five mins ago." I told them that I did not get a text at all and checked again. Then I said okay, if the food is done then I'll take it but 55 min for food truck chicken and waffles is a bit ridiculous. And they got a little nasty in their tone saying "it's fresh chicken and we had over 40 orders today and to check my texts." (25 min later, still no text coming through despite consistently texting friends.)

I'm not sure the people running the truck understand the nature and appeal of a food truck - good food, somewhat quickly minus the headaches of a sit down restaurant. And I would say if you're going to get self-righteous about how long your food takes to make, it should be a little better than Waffle House waffles, elevated Popeye's chicken and soggy fries. I know of a couple of food trucks that are run by esteemed chefs, with menus way more complex that can turn food in 10-30 min max on days where a brewery is packed with 100+ people. A special 3 item menu for the world cup shouldn't be that hard to handle.

Don't eat here unless you have all day to wait for mediocre food and want to be spoken down to...

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Everything i try this food truck out ive had a great experience. Delicious food and great service. If you get the chance try them out, you...