My friends and I had a terrible experience here on New Year's Eve, 2023. 4 Of us spent $500 on getting a table, and 10 more friends of mine spent $50 each for the NYE Event. The table ticket said it came with $500 pre-paid dollars to spend on drinks, and $50 tickets said Open Bar after 12:30AM.
The 4 of us with the table went in first in a separate line, and they gave us a bottle already tapped with a liquor pourer (I found out later from a bartender friend that this means the bottle is watered down). After about 15 min, we checked on our friends in the line, only to find the manager arguing with them. The manager on NYE was insisting that "Open Bar after 12:30AM" means entry after 12:30AM. Clearly he wasn't trying to be reasonable and was just trying to scam more money out of us. No one uses "Open bar" to mean access to the bar, and what is the point of getting access to a club after midnight on NYE? He accused of trying to freeload (After already spending over $1,000 on tickets alone) and he kept using racist tropes (Our group was mostly Asian and Latino). By 11:30PM, we had had enough of the manager and just wanted to leave. However, the manager won't give us the ID and credit card he took when we went in. He didn't return the card until he charged us for an additional $500 for the bottle that was already open, insisting that $500 pre-paid dollars were also not real.
It was so disappointing because my friends and I had really enjoyed and frequented KKBB in the past and that's why we decided to splurge on the table for NYE. We like to spend money on venues we love, but we hate to be scammed. I strongly advise anyone from getting tickets or table from KKBB, because it doesn't matter if you read the terms/conditions carefully. KKBB and its management simply...
Read moreme and my family paid good money for tickets for one of their halloween events, everything was going well when we went in the first time. we left and came back and waited in line when we got to the front little door lady (skinny short girl with a gigantic attitude and big teeth) started power tripping and told us to go to the back of the line simply because i told her i did in fact already have a wrist band. she insisted i had an attitude and go to another club and sent me and 15 of my family members away. she was already mistreating the people ahead of us which is why i simply let her know !very calmly! that i already had a wristband and showed it to her. they don’t issue refunds and her boss did not ask any questions about her insane behavior while she was yelling, rolling her eyes, clearly on something- and just let her do whatever she wanted probably because it’s easier for him not to deal with it when i wish he would have asked the 15 paying customers what the problem was. i’m pregnant so i wasn’t even drinking this night i could not believe how rude and disrespectful this girl was she clearly needs a new job. i have never seen such levels of unprofessionalism and don’t ever plan on coming back here. overpriced, mediocre, and just horrible face to come to at the door of this establishment i feel terrible for everyone who has to work here and be represented by her terrible attitude. do...
Read moreThree members of our group were robbed within minutes of each other. Two phones and a wallet - gone. This is a separate incident from the other reviewer mentioning that his friend got robbed, but it's eerily similar...
Once we realized what had happened, we were standing in the hallway trying to figure out some details and immediately the bouncer insisted that we had to move. I told him I was just trying to find my girlfriend's phone which had been stolen and he immediately got even more aggressive. He eventually ripped off his jacket and tried to fight me until I left. It's definitely suspicious how quickly he wanted us to get out of there...
I have since tried to contact the establishment to find any details about who might have been behind this. It would be super easy to figure out. I know exactly when the phone was taken based on when its location was turned off and exactly where the girls were standing when it happened. I'm sure there are cameras that literally captured the entire incident. I've reached out to the establishment via DM and voicemail multiple times and they haven't replied to me once.
As proprietors of an establishment, they have a responsibility to make sure everyone is safe and they're not just creating an environment in which thieves have a free-for-all to rob people. But it seems like the owners could care less. Take your business (and your...
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