If they end up shutting off your electricity, don't expect them to turn it back on the same day. & if that happens to fall on a Friday, then you're not getting any power until Monday. Even if you have kids in your place, & they have medical conditions that require refrigerated medication. They are callous & do NOT care what the situation is. Even if it was a misunderstanding as to why it was shut off to begin with (switching of tenants, & forgetting to transfer the account to your name). They truly have the worst customer service, next to shrewd mechanics. In West Hollywood, they turn your power back on same day AND remotely. They don't need someone to come to your location & you don't wait 3-4 days without any power. Absurd is an understatement. Avoid ever giving them your business, if you can. This area isn't that bad, but between the deplorable postal service & the electric department, I could never live in this area...
Read moreGood and convenient place Don't Let bad Reviews and Dumb customers Fool you 1. The Lines are Long because Everybody goes and pays at the last minute out of sheer laziness and bad spending Habits I pass by there pretty much everyday too and from school and the only time Line goes out the Door is when Payments due usually during the first week or last week of the month 2. That ladies review is just Blaming LADWP for her own stupidity everyone knows when people move into or out of a House you have to transfer services from the previous person into your name such as phone, water and power etc. to the new location smh and she just happened to "forget" to do it smh I wouldn't even give benefit of the doubt because for something as simple as a House phone or Cable you still have...
Read moreFast and easy service in a bright and clean space. Plenty of free parking out front and there is a handicap entrance. I come here every month to pay my bills and have never had any issues. Nikeshia is a tender at the register and is super friendly, all the employees are nice.
Compared to other DWP locations around L.A, this one feels fresh and much nicer. I was in and out within 2 minutes.
They implemented a new ticket system in place! You walk in and select options and take a ticket then sit and wait. Much more...
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