Ok Silver Lake — Attraction in Los Angeles

I used to love this store, but unfortunately, it's really deteriorated over the last few years.

Their selection is nice, but overpriced. I'm okay with that occasionally, especially if I need something quick. But this means that I often visit OK when I want a nice gift for a friend.

When my husband gifted me a ring from OK for my birthday, I was, of course, VERY excited. He knows how picky I am, though, so before I even opened the present, he assured me that he had double-checked with the salesperson and they had promised him that he would be able to return it if it didn't work out.

Inside was a ring by Monica Castiglioni (the A-Pinot-05). To give a sense of the OK mark-up: on Castiglioni's website it is listed for €260 - equivalent to $283 - and it is sold by OK for $475.

For that much money, I would expect the ring not to turn my finger green. But, unfortunately, after wearing it for less than 2 hours, it did. This is also something that my husband was concerned about and had asked the salesperson at OK about. She promised him that it would not turn my finger green, even though on Monica Castiglioni's website, it does state that her rings can turn your finger green. Salespeople should be more knowledgeable about their products (or look up the answer if they don't know!).

We tried to return it the next day and were told that it could only be for store credit (this was not made clear to my husband when he bought the item). But why would I want to buy anything else from this store? Everything is extremely marked up, they don't know their products very well (and feel confident giving erroneous information about them), and they give misleading information about their return policy.

Save your money and energy dealing with misinformed and unhelpful staff. Buy directly from...

I had the best experience at OK. I was in town visiting my brother and had done some preliminary research on a few stores I wanted to visit. I was interested in a piece by a local jeweler that was out of stock but the amazing manager, Pauline went out of her way and brought the earring in for me to try the very next day as I was only here for the weekend. I never once felt pressured to buy but did end up making the piece mine because it was unique and also because Pauline made the whole experience so lovely. Highly recommend this lovely store filled with beautiful fine jewelry, ceramics, books,...

This store has an incredible selection of high-end design (and I mean DESIGN, not branded) home goods, books, toys and jewelry. This is not a 'one-stop-shop', but when I need an incredibly special gift I always start here. The 3rd street store is bigger but both are worth exploring and filled to the gills with delightful things. As Christmas and Hanukkah approach, they usually have popular gift items pre-wrapped in lovely brown paper, and I believe they will also keep a little wish-list if you want to send a special person in to "look" for...