Planet Fitness — Attraction in Los Angeles

I love LOVE planet fitness. $10/month basic pass or $24.99/month for Black Card membership. They TRULY DO MEAN IT WHEN THEY SAY JUDGEMENT FREE ZONE. I wasn't homeless when I joined the gym as a black card member in 2020-21, but I did experience homelessness while still under contract, (that my mom helped me pay as a LAST GIFT I'LL EVER HAVE. Honestly, I've never gotten anything else since). Black card is $24.99/month so I am very grateful they allowed us to transfer it to her account. Then they will transfer your home gym to wherever you move to in the USA, so I was able to transfer it to DTLA with no problems at all. They took care of everything. They are almost ALL 24 hours and you can still visit ANY of the other gyms up to I believe 10 times per month with full benefits. So, no matter where you are, you can go and bring a guest for Free. Guests even receive their own sign in code all they have to do is scan your phone. Back to being homeless. They allowed me to wheel in my wagon with me and take the elevator downstairs as long as I kept it neat and tidy and out of people's way in the locker room. They never made fun of me to my face, nor to my knowledge at all, and almost every single employee let me hang out as long as I needed. They had free WiFi as well, so after my phones were stolen, there were many times I was on my laptop in the bathroom stall emailing my mom to let her know I was alright. I never had ANYTHING STOLEN from planet fitness, even when I had to park my wagon or stroller upstairs by the back entrance doors. The only thing that happened there was another member has needed help, but I couldn't find him, and couldn't find any staff so I had to check the men's room. I didn't go in unannounced, I just checked because he had heart problems and I needed to make sure he was okay. The staff was a little upset, but understood and were super accommodating saying they would help him. It made me cry. So now that I'm not homeless anymore, I would like to publicly say thank you for NOT DISCRIMINATING AGAINST A PAYING MEMBER. THANK YOU FOR LETTING MY PRIVATE LIFE AND RESIDENCE HAVE NOTHING TO DO WITH THE WAY THAT YOU TREAT ANOTHER RESPECTFUL HUMAN BEING THAT'S ONLY CRIME OVERALL WAS BEING HOMELESS. AND THAT'S NOT A CRIME, THAT'S POVERTY AND SHAME AND EMBARRASSING AND SO SO HARD. THE HARDEST THING I'LL EVER EXPERIENCE IN MY LIFE BESIDES LOSING MY DAUGHTER AND FAMILY AND MAN, WAS BEING HOMELESS. They would not even make me work out each visit. Sometimes I just needed to shower or use the restroom, and they were like yep that's cool. And then I would wheel out 3 minutes later or sometimes 3 hours later. There's no time limit, the can't enforce a time limit on another person's physical rehabilitation or gym time, as everyone moves at their own pace. The only thing I thought was funny was that they banned Cowboy boots, blue jeans, and I always had to have gym shoes. I got used to training barefoot when I did my jui jitsu and MMA and self defense training, lol! I don't think all of them did jiu jitsu or MMA so they were NOT FAMILIAR with being barefoot or in socks. I of course respected all of their policies, except for when they tried to stop me from taking pictures in the bathroom. Ummm everyone takes before and after pictures in the bathroom. As long as I didn't take pics or record anyone else they were cool and said nothing. They also would watch my medicine/ID purse and laptop up front if I didn't have my lock with me. They also provide soap dispensers in the showers and the showers ALWAYS had hot water and there were no time limits in them as long as you are respectful and have common courtesy of course if it's busy. One time when they didn't even have a manager, a guy went in there and cut off the bands on all of the equipment, and they were super mature about it and handled it very well. They ran DTLA without Jose for almost 3-4 months, until they got a new one from Washington. They did great! I'm not saying that planet fitness is for alhomeless people, but if you're a paying guest, they don't...

In this gym at 1122 W Washington Blvd, Los Angeles, CA 90015 I face bullying and harassment from manager Derick on a daily basis. It all started with the fact that in the shower in the morning every weekday for 10 hours in a row (from 5AM till 3PM) there is a sign that a woman cleans the men's locker room (later today Derick gave an example of what I would do if my mother cleaned the locker room, from which I conclude that perhaps it is his mother). I calmly walked in the locker room towards the shower as in all the gyms with an uncovered bottom. After some time, the cleaning lady complained about me that I go to the shower in the men's locker room naked, surprise surprise. I was told about this by the manager Derick at the reception, that I have to cover up in the men's locker room because of their plastic sign next to the wet floor sign, although there is no such condition in the rules, I go straight from the locker to the shower stall, on the way back already wrapped in a towel. When I asked to provide something to cover up, I was refused (I explained to Derick that I did not cover myself with my towel because my body was sweaty and dirty after classes). I suggested that he invite a cleaner after the gym closes or before, or clean the women's locker room first. Well, or as an option that I did not offer him, hire a male cleaner for the men's locker room. To which he, like a statue, repeats to me cover up, we do not provide towels. Today, on the way out, I was again reprimanded with the words that in the future this issue will be passed on to senior management, although today I covered myself, but this is not enough for him. When I asked who complained, I received the answer that he cannot disclose this information (from which I conclude that this is speculation, fantasy, and Derick's personal dislike for me). The humiliation of customers does not end there. My friend who went with me on a Guest pass and later purchased the same PF Black subscriber, went alone and at the counter proved to Derick that he was not a guest and asked to turn on the massage chair, only after a second checkout he turned on the massage for him. He arranges the same attraction for me with massage chairs. I ask to turn on the hydromassage, turns on the usual one, then immediately turns off the usual one and after that turns on the hydromassage, sets 9 minutes on the chairs instead of 10, etc. Due to the staff's disregard for clients, you should go to this gym. Otherwise, I recommend using another chain of fitness clubs.

UPD: Answer for PF - I sent you a request via form from the app about my experience.

UPD1: The walls in the shower are covered with black mold, and where there is no mold, the walls are cleaned with a floor rag (which was previously used to clean the toilet area).

UPD2: Numerous lockers with padlocks (by other visitors) in the men's locker room are left hanging from midnight until early morning and then throughout the day. The administration has no control over this and because of this, most of the lockers are simply...

WHEN I SIGNED UP FOR THIS GYM I TALKED TO A HISPANIC GUY AND I TOLD HIM I WAS INTERESTED IN GETTING THE MEMEBERSHIP SO MY DAUGHTER COULD COME TO THE GYM !!AND I HAD MADE IT VERY CLEAR THAT MY DAUGHTER IS UNDER AGE AND HE SAID IT WAS OKAY AS LONG AS I WAS OKAY WITH IT !SO I TOLD HIM I DIDNT WANT THIS TO BE AN ISSUE , SO TODAY MY DAUGHTER WANTED TO GO TO THE GYM AND HER FRIEND SO SHE CALLS ME THAT THE TWO GUYS THAT WERE WORKING LIKE AROUND 430PM one of the guys asks for school id and I told her let me talk to him why is he asking you for an school id if they never asked you for it ! I send her pictures of her school id and mine id as well. HE STILL DIDNT APRROVE ! I WENT TO THE GYM AND AS SOON I ENTERED THE GYM THEY ALL OF SUDDEN WANTED TO BOTH LEAVE ! SO I TOLD THE GIRL THAT WAS IN THE FRONT DESK TO HAVE COME TO ME SO I CAN SPEAK TO BOTH OF THEM AND THEY DID ONE STOOD THERE ,AND THE ONE I SPOKE TO LOOKED LIKE HE WAS ALREADY HAVING A BAD DAY !! BUT IDC IM STILL TALK TO YOU ! AND I DID TELL HIM THAT WHEN I SIGNED UP AND SPOKE TO THE GUY HE TOLD IT WASNT A ISSUE MY DAUGHTER BEING UNDER AGED AND GOING TO THE GYM AS LONG AS I AUTHORIZED HER !ALSO THE GUY THAT WAS WITH HIM HAD ALSO LET MY DAUGHTER USE THE GYM BEFORE HE DIDNT ASKED FOR HER SCHOOL ID AND ALL OF SUDDEN YOU ACT LIKE YOU DONT KNOW !!! ALL OF SUDDEN YOU JUST WANT STAND THERE LOOKING LIKE DUMASS !!! SO HE TELLS ME IF I WANTED TO CANCEL MY MEMBER SHIP AND YES I DID HE ALSO DID ME FAVOR TOO !! MAKE SURE WHEN PPL SIGN UP THAT YOU STATE WHAT THE POLICY IS BEFORE !!!! EVERY EMPLOYEE SHOULD BE ON THE SAME PAGE !!! NOT SAYING OTHER WISE AND MAKE PPL SIGN UP FOR THE MEMBERSHIP JUST BECAUSE !!! AND MAKE SURE YOU TALK TO ALL YOUR STUPID EMPLOYEES TO STAY ON THE SAME PAGE !!!!one less customer one less dumass to deal with...