United Auto Works — Attraction in Los Angeles

I highly recommend United Auto, an exceptional auto shop that has consistently provided quality work, great service, and most importantly, honesty. One particular individual, Birj, stands out among the rest. Birj's commitment to honesty is truly commendable and incredibly important in the automotive industry.

Having been a customer of United Auto for several years, I can confidently say that Birj's integrity has made a lasting impression on my family. We value his transparent approach and the trust we have built with him over the years. Knowing that we can rely on Birj's honesty gives us peace of mind when it comes to our vehicles.

The quality of work performed at United Auto is top-notch. Whether it's routine maintenance or major repairs, we have always been impressed with the level of expertise displayed by the entire team. They consistently deliver excellent results, ensuring our vehicles are in optimal condition and safe to drive.

Moreover, the customer service at United Auto is outstanding. The staff is friendly, attentive, and always willing to go the extra mile to meet our needs. From providing accurate estimates to explaining the repairs in detail, they ensure that we are well-informed throughout the process. Their professionalism and dedication to customer satisfaction have exceeded our expectations time and time again.

My family and I have entrusted our vehicles to United Auto for years, and we have never been...

Terrible mechanic. If you call on the phone for a simple estimate, he’s too busy making jokes to help anybody. My fathers car was returned with even more issues somehow, and to top it all off, he seems to take advantage of those who can’t speak english fluently. Go to next door to Am-Ko instead, many friends have given me recommendations while this place is always empty due to his scammy practices.

• Edit to respond to dishonest shop owner you gave me about 3 seconds to explain anything before you started laughing and joking that there are “4 power steering hoses”. If you think it’s funny to make fun of a client then deflect when they write a review complaining, you’re ridiculous. If you have no idea what you’re talking about from a mechanics standpoint just state that next time. Our conversation literally went like this “Me: Hi i’m calling to see if i can get an ESTIMATE on a repair Shop Owner: For? Me: I need a power steering hose replacement Shop Owner: For which one? Me: (Confused, because clearly you didn’t want to hear me out) “Well i’m not sure” Shop Owner: (Bursts out laughing) “hOw cAn I knOw wHicH hOse iT iS” Me: Aren’t you the mechanic? And you gave me about 3 seconds before you started being smart? Shop Owner: Continues laughing I finally hang up” You need to grow up. Run your business properly instead of laughing in the face of your...

⭐️⭐️⭐️⭐️⭐️ As a woman who doesn’t know much about cars, I used to feel completely overwhelmed anytime I needed work done. I went to dealerships in the past and always felt like they were taking advantage of me—charging for things I didn’t understand or need.

But ever since I started going to United Auto Works, and especially working with Berg, everything changed. Berg is honest, respectful, and takes the time to explain things clearly without ever making me feel dumb or talked down to. I actually feel comfortable and confident bringing my car in now.

If you want a mechanic you can truly trust—especially as a woman—I can’t recommend Berg at United Auto Works enough. He’s the reason I’ll never take my car anywhere else.

I recommend...