Had an employee show up to my house and WITHOUT knocking opened my front door and stuck half his body inside and just stared at me. I asked who he was and he explained why he was there and it was about a situation I had nothing to do with so I asked him to leave and shut the door. I opened the door a few minutes later to let my dog in and he was still just standing there looking at my house. He sees me then starts to walk back towards me so I shut the door again and he walks up to the door and starts pounding on it. He finally backs off and just stands and stares at my house again for a few minutes before finally leaving. I call the store to express how I wasn't happy he showed up here and opened my door without knocking and the manager Corey apologised then instantly started making excuses for him so I told him regardless its not okay to enter someone's home without permission and he then raises his voice saying "well what do you want me to do about it? I said I was sorry so what else do you expect me to do". How about starting with training your employees correctly?! I would NEVER recommend these...
Read moreVery friendly, until they aren't. I have been a person of contact for a friend who has leased furniture here. I get rude voicemails when they are even half a day late on payment, a payment that totals 22 dollars a week. They border on badmouthing the person, almost a tactic to embarrass them. I have heard one of the employees literally scream at him on the phone, threaten to come to their home knowing they weren't there and reposess the items. I would say regardless of any circumstances, this seems very unprofessional. People fall behind, sometimes it happens, but to represent a company and use that position to call names like a child, insult and threaten is a bit much. I would say if you were in a position to need rental items Aaron's would be a...
Read moreHad a very pleasant experience great customer service the young lady was very nice and helpful. I paid cash I will buy from them again then when I went to get the tables the gentlemen was very friendly and had my tables nicely wrapped and helped me load them in my truck....
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