I randomly found this store online while searching for a new spot to buy stones. I always get nervous going to new places because I’m the type of person that likes to take in everything and then make my selections. So sometimes I spend literal hours just looking and I always feel like associates just want me to leave thinking I won’t spend money. Immediately when I walked in Ashley greeted me. I let her know that I was a collector but it was my first time at this store. She explained where everything was and made me feel extremely welcome. I stayed for a little over an hour and made my selections. There was one piece that I couldn’t stop thinking about so I went back. I came back in a frantic because I couldn’t find my debit card. It was finally found and everyone in the store cheered lol. During my two times there I had a lot of conversations with Ashley. Conversations that I needed. That morning I found out a friend of mine had passed away from a drug overdose. I hadn’t had contact with this person for a while due to the drugs so I was pretty upset and I don’t have people to talk to. I’m a loner by choice. I was feeling lonely, upset, hurt, everything. If I weren’t in that store I would have been home crying. Ashley even gifted me a necklace she made. Ashley didn’t know that I needed her friendliness that day. She didn’t know that I was in a depressive state and having a battle in my head. I got in my car and cried. Happy cried. Because of her and her acceptance. This will now be my go to store forever. Thank you Ashley for allowing me to cross your path that day and being such a...
Read moreI just had the most awkward experience at a metaphysical shop that I’ve ever had in my entire life. Despite spending a pretty penny on stones, I was followed the entire time by a young woman named Sam. Sam never even spoke to me, but she literally followed me around the store to the point that I didn’t even feel comfortable spending money on what I traveled 30 minutes for. Sam even followed me from the stones to the incense and once I noticed, I didn’t even want to look any further I felt way too uncomfortable. And it’s not like the store was empty either, there were plenty of other patrons she could’ve offered assistance too instead of awkwardly staring at me (not even speaking) the entire time I browsed. Despite this terrible interaction, I am glad that I was able to get what I came for but I’m truly disgusted that I even had to spend money with a business who employs people who racially profile so plainly and unnecessarily, especially in 2022.
Sincerely, A very proud, young, black woman who works very hard to maintain a healthy and...
Read moreThe comment from Jordan down below is very inaccurate and she is only angry because she is the bad energy. This place has always been welcoming and open to all people on every journey in their lives. Their classes are superb. I have obtained my reiki certifications and Becca is one of the best reiki masters I have ever met. The crystals they sell at the shop are amazing and they have a wide variety of different tumbled stones. The shop values work from local people and I love that. I highly recommend Heart and Soul! Please discard any negative thoughts you have based off of negative reviews. I promise you, there is something for everyone. They are very culturally competent and sell items for many different cultures. It is VERY appropriate as diversity is key in all of our spiritual practices. Cant thank the management enough for opening this...
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