The room we got was large enough. It was clean and very cozy. Our problem occurred the following day when we were at Monterey Aquarium with our granddaughters having a great time. I received a call from the hotel. I was told by Erika that I had failed to check out of the room, and I needed to go back to the room because they were sold out and needed the room. I told her that I had reserved the room for two nights but she insisted that there was no record of that, and continued to repeat that they were sold out and I needed to check out. While I was attempting to find the reservation numbers on my phone, she came back on the line, and told me that they just had a cancellation and that she was going to "accommodate me" with a room. I told her that she was not accommodating me in any way, since I had a room. She continued repeating the same thing, so finally I told her that either she did not know the meaning of the word "accommodate" or she was just totally wrong. I legally had possession of a room that I reserved, and which I had a record of the reservation. To accommodate somebody would be perhaps when a person did not have a reservation, and the hotel staff would be doing their best to "accommodate" that person with a room.|It appeared very convenient that Erika would suddenly get a cancellation while talking to me. More than likely she found out that in fact I DID have a reservation, and instead of apologizing she opted for the "accommodate" excuse. It is very important to note that since she had told me I did not have a reservation, why would she give me a room without charging me for it? She never apologized for her screw up. The only thing she said was that "she was just doing her job". I returned to my room and never heard form anybody in the hotel.|Full disclosure: I had to make two separate reservations for the two consecutive days because I was using reward points. The lady that checked me in, knew this, and told me that she had arranged it so I would not have to go back to the front desk to check in again for the second day. This procedure is archaic since all hotels that use reward points or anniversary free nights, require a separate reservation for paid and unpaid nights and do not require that you return to check in again for the separate reservation. One thing that I neglected to do this time was read reviews of this hotel in Tripadvisor. It would have saved me from getting angry by having somebody disrupt my fun day. Based on reviews, their front desk seems to have problems operating efficiently.