My daughter went to return a foundation and use her store credit to buy another foundation that she needed help looking for. I was at another store and I came back to her telling me the associate named Vicky had a bad attitude towards her and my daughter felt uncomfortable to ask further assistance for a good recommendation for a concealer. She was not only rude but when my daughter and I were walking out of the store and my daughter pointed out who she was. They were just in a huddle talking and as we pass by she made a ugly face towards us while we walked away from the store. Middle age women should be respectful to consumers who are making there sales go up not treat them so rude. Sephora do better. Just because you work at Sephora doesn’t make you any better as a person to be treating other...
Read moreI went to Sephora just for a lip product but decided to browse the store anyway, and an employee came up to me asking if I needed help. I answered, no, I didn’t. I was looking around, and she proceeded to give me unwanted advice for my acne even after I told her i’m in the process of treating it with a dermatologist. It felt disrespectful and humiliating as I was already self-conscious. She says she’s a skincare specialist for Clinique if that helps to identify her, but I was humiliated. I enjoyed going to this Sephora, but I’m never returning to that...
Read more1st off it’s too many store reps in the store standing on the isle doing nothing in addition you can’t shop ....literally every associates asking if you need help which is good but you just saw/heard another associate ask (now I am black so I don’t know if that was the reason either) let me shop in peace I would literally rather go online and get my FB foundation color wrong and reorder until I get it right before I go back in that store...... on the up and up tho they did ask me every step of the way did I need anything like literally every step of...
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