Fannie May — Attraction in Michigan City

I went in just before closing even though the door said one thing but the girl behind the corner was too quick to let me know you got here just before I closed. And maybe that is why she didn't allow me to sample the strawberry and cream candy. I asked her she said we are sold out but she had a whole sample tray of them and de ied me also I was going to get a box of pixies she pointed out it would be cheaper to get the already made box so I did. But when I got home I didn't want the small pixies which is what was in the box I bought I wanted the big pixies. Next time just give the customer what they want after all it's there money not yours. Now I have these small round pixies which I could have bought from Jewel and never do instead of the bigger ones with more nuts.. I am glad I don't live in that city I would be back...

Just had the rudest experience. Lifelong customer here. Every holiday and then some. I'm not ugly, mean, or stinky, but Katie could not have been more unfriendly or impersonal. She was so busy chatting with her co-worker and the customer she was waiting on, she barely gave me the time of day. I ordered a 1lb box of a mix of pixies and chocolate covered cherries. It took forever for her to pack it, as her attention was not on me. She didn't even offer me a buttercream sample like the other custoners were given. When she rang me up, she couldn't remember what I'd ordered! I left feeling very unvalued and really ticked off. Not cool, Katie. Not a good way to treat...

I spent over 60.00 in store and asked the manager for a small empty box so i could put a little bit of everything in a box to take to my mom in the nursing home. I was from out of town and visiting family. She said NO. I explained to her my situation and she would not give me just a small empty box for my 91 year old mom in the nursing home. Horrible customer service. I was in this store on Thursday, Nov 3, 2022 in the early afternoon. One little box....that is what you've lost this customer...