White Castle — Restaurant in Michigan City

I placed a mobile order that was to be picked up at 11:24pm, I got there at about 11:27pm. I was greeted and told that they’ll be with me in a minute, I sat there for 10 minutes before I tried getting someone’s attention (with another car behind me also waiting) and no one responded. I gave it another 5 minutes AND the car behind me driving off, before I finally tried to get their attention again (most I said was this “come on man, this is ridiculous that I’ve been sitting here for 15 minutes now and no one else is around) They must have heard me complaining because all of the sudden someone asks “welcome to White Castle, is there someone there?” How do u forget that u have a customer in the drive thru? I used to work a drive thru at my last job at a place much busier, there’s no excuse for making a customer in the drive thru wait that long, ESPECIALLY when there’s next to no one else around. Do better, if u care so little about your job and how u treat people, then get a different job. And if u were just waiting for me to drive off like the other guy, then shame on u. And to the kid in the drive thru, learn some respect, u didn’t even apologize for the wait or say a word to me. Just rushed my food out, I even said “u have a good one” when I should have...

No clue what her name was I should’ve gotten it, but the older bigger lady with white hair in a bun and eyeliner literally turned away business before we even stepped into the white castle side of the gas station lmfao. I was using the bathroom at speedway, and literally ONE MINUTE after i entered she (did not know who she was at the time) asked for the key, then instead of waiting started banging on the door. I was already on the toilet.. Then she went to the cashier saying “she’s taking way too long” and also told other customers that. Then after not even another minute she asked the manager for a key, and came in the bathroom complaining, not even apologizing. Saying she works next door and had to use the bathroom disregarding the fact that I had just gone in and it locks. My stall door was also broken and didn’t lock. We were gonna get food at white castle after, but her nasty attitude made us not want it anymore. I also overheard heard her being rude to customers in the drive thru. Never been in this area as I’m not from this state but wow at least I know now...

First off, it's white castle. Don't keep high expectations when coming here. Once you get past that, you'll definitely enjoy your visit. We visited on the 17th. We went inside, and was greeted by the prettiest lady (Probably young 30's) I've ever seen! She was black, big deal, and through conversation, she had 3 kids. Super super nice & friendly! But, I know women get hit on constantly when working in service, so I didn't say anything. We waited a few minutes for our order, and it was made exactly as requested. Most of the tables in the dining room was dirty, but I think I was distracted by the lady who took our order. lol I didn't stare though, that's rude. We enjoyed our food, and headed out. It does take more than a pretty individual to make a place, but the food was hot, fresh, and made exactly how we wanted it. The friendly service was a added bonus.

I'd definitely go back, even if she wasn't working. I've been to this location before while in Michigan City and have never had a bad experience.

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