Cellular Factory 2 LLC — Attraction in Middletown

Service was fast, guy was friendly, he comes to your place and he tries to show up to help you quick. He does show up quick, and he fixes your phone quick too.

Anyways, I cracked my phone screen a few days ago And I had about 2 hours to get to work. I google places close to my job in Middletown I found this place. Cellular Factory. I live in West Hartford The service is one where the technician will come to your house or location, I texted him my address after a phone call, the price he gave me was incredibly reasonable. His price was cheap.

About over a year ago I lived in Orlando, I cracked my phone screen one time before as well, and fixing my phone screen at an Orlando place cost me More, so this Middletown guy’s price was actually cheaper than I thought fixing my phone screen would cost

he told me he would take approximately 30 to 45 minutes to get to my location from where he was at. He actually texts me sooner to let me know he was close. He showed up pretty fast and was an extremely calm and friendly guy, he began work on my phone while we were talking, he fixed my iPhone screen extremely fast, gave me 2 complimentary tempered glass screen covers as a thank you for my business.

He thanked me and asked how I found out about him. I said Google, he encouraged me to leave him a review on google.

Since his service was really good I decided “why not” And left this review. 5 stars

Ps. Yea obviously my IPhone 7 is working great after he fixed it, I’m right now using that same iPhone to leave this review. Thank you guy, you fixed my phone fast, in time for me to get to work with a...

Frank fixed my phone screen back in August. I was informed I had a LIFETIME warranty, and to reach back out to him if anything went wrong with the screen, which I was also told happens sometimes when replacing them. Not even a week later, the phone screen that was replaced, crapped out. It was glitching, disabling my phone for an hour on it’s own, calling random people, and so I reached back out. Frank told me he’d be around the next day to fix it but then never got back to me. I reached out again, and didn’t get a response. When he messaged me back two days later, it was to tell me the phone screens weren’t in stock and that’s why he hasn’t responded. Finally we were able to meet up and get my phone screen replaced for the second time. That same day, I started noticing issues with the screen glitching again but I didn’t want to reach out because I wasn’t getting a response and I felt bad about bothering him. Over the past two months my phone has been getting progressively worse, so on November 10th I reached back out to him explain the situation. No response. I reached out again on December 1st telling him I use my phone for my business and so it was really important to get it fixed. He told me he’d be able to fix it the next day! Something came up and he wasn’t able to fix my phone, and I haven’t heard from him since. I wouldn’t recommend this...

Is this even an actual store? Using my GPS, I tried to drive to the address listed. After circling Ferry Street (an incredibly shady area, by the way) several times and unable to locate anything that even remotely looked like a store, I tried calling the telephone number that was listed. It rang once and then went to a factory default voice message, “the number you have tried to reach is unavailable, etc.” A few minutes later, I received a text message asking what I needed help with. I explained the repair I needed and asked if they did that sort of thing. I got a one-word text a few minutes later with the price. When I replied inquiring about making an appointment, I didn’t hear back. I waited 7 hours before asking again and got the reply that they were very busy and would get back to me asap. I tried the next day again and got no response. I waited close to two weeks before trying one last time, and guess what, no reply. Incredibly disappointing, I took my business elsewhere. This whole experience has left a sour taste and has left me to wonder if this place...