Device Raptors - Phone Tablet Laptop Smartwatch Repair Shop — Local services in Middletown

This place sold me defective parts for my phone multiple times and eventually fried my phone because charging port was installed bad. Owner said he will give me back the original charging port they took out and that was his way of fixing the problem. Mind you I never had a problem with charging port until they replaced my screen TWICE in a month. Oh and second time they replaced screen it was because the cheap screens they use couldn’t handle condensation. Scared to even have my phone in the bathroom while taking a shower smh…so eventually I asked if he could fix the chip in the screen (3rd one) so I could trade it in and he tried to charge me full price. Never even dropped the phone once again cheap as screen like I said smh, oh and charging port was replaced twice because first kid did it wrong and owner “fixed it” and I found out after leaving the speaker phone wasn’t working and nobody could hear me…these people are crooks and will RIP YOU OFF!!!!

My phone was never in water. And ever since you took my port out, now my speaker phone doesn’t work. Also, considering it was installed wrong and my phone was overheating and turning on and off I’m not surprised that more problems are occurring now. Yeah you fixed the problem that your employee didn’t install right l, but because of that and the phone overheated and turned on and off for a full day before you fixed the install problem. But I’m sure that overheating caused more problems and you offered to give me the old port back. That was your solution!?!? Not help to fix the problems that you or your...

0/10. It took 3 visits and over $206.32 to get our iPhone screen fixed then $53.18 for the battery. The first repair was just under $200 and was for the premium screen and battery. The first screen was unresponsive at times, glitching and not showing anything. We want back and they replaced it with what we think was the cheaper replacement. That lasted a short time before breaking without any pressure applied or hard drop, it had given us the same issue of being nonresponsive and the battery would disconnect to the point of being unusable. We returned and who we think is the owner, stated he could replace the screen for $65 but could try to reconnect the battery for free. Although we stated we only wanted to get the battery fixed, he replaced the screen and charged us.. Well looks like he didn't like us as the screen was replaced and not only is it still giving issues with being unresponsive but the speaker now magically doesn't work. After returning again, one employee agreed that the issues were strange and that he or a fellow employee would fix the issue the next day. When I returned and explained the issues yet again, I was told it was impossible for the speakers to disconnect because of how it was secured to the phone. The employee opened the phone to replace the screen (thankfully for free this time) and he stated oh wow it is loose.. Save your money and time and get it...

I stopped in here yesterday because my charging cord had partially broken off inside my phone’s charging port and I couldn’t get it out and charge my phone. Rashad (I believe) was super professional and kind. He removed the broken pieces in a couple of minutes, ensured it was charging again, and didn’t even charge me despite me pressing. He could have easily charged me as he did work on my phone for a couple of minutes, but he didn’t. Not many people/places would have this level of kindness, integrity, and courtesy. That says a lot about how this place is run. I can imagine any repairs done here would be done well and at a fair price. I would definitely come back here for any phone repairs and recommend their service to anyone!...