SOLANO'S DoItBest Alpine Hardware — Attraction in Mount Shasta

I stopped in while charging my car. As soon as I walked in, I thought "I"m going to spend money in here. Wow." First, though, the bathroom. "No public bathrooms," the woman in back said. Well, then you just lost at least a $60 sale (Carhartt sweatshirt). I'm not going to continue browsing if I have to use the restroom, so I left. And I'm sure I'm one of many. Maybe Solano's should look at the big picture. I...

Ive been here several times over the last several years. It’s mostly been fine, nothing special on either end of the spectrum, but lately this store has fallen off dramatically. You can’t get help, lines are super long, often the product you are looking for isn’t carried, and ordering parts is atrocious. It’s sad, and unfortunately it’s not unusual, but I’m voting with my money and taking my business...

I come here regularly. The staff has been nothing but friendly and helpful to my son and I. They even offered to open up when I came 5 minutes after closing since I come by so often. Top notch customer service is all I have ever received. Last week I went to buy some pvc pipe and a pick axe. I thought they were out of pick axes but the gentleman found one a customer burried behind other tools....