Lancaster Public Library - Mountville Branch — Attraction in Mountville

:-) Very friendly staff and volunteers; they will go out of their way to help you! :-) Good selection of material housed within premises. :-) Staff quickly communicates that requested items have arrived for pickup! :-) Staff/volunteers appears to work very hard to raise money and work within their budget to purchase innovative (small musical instruments) and popular books/DVDs/CDs! The glaring downside of this branch is 1) too small an area in general, with no secluded place for study, 2) too few computers (five) for public use, 3) limited, very uncomfortable furniture and 4) extremely noisey, "coffee klatch" atmosphere. (Cell phones are not muted, there are loud parent/child or teacher/children interactions frequently and general conversations drones on endlessly between patrons and others. There is no such thing as speaking in whispers.) If you are visiting this branch to study or do anything requiring concentration, bring a really good set of earphones/ear buds with you. I might add that it is not an exceptionally handicap - friendly building(especially in regard to location of bathroom.) Overall, they do the best they can with what...

I have been visiting Mountville Library for several years. Their staff members have always been polite, gracious, friendly, knowledgeable, and helpful. They have provided great recommendations for other book series for me to consider. Today when I was going to the check out desk, I saw two of their staff helping other patrons who had questions while using the computers, and I was very impressed with their professional and respectful...

Not a good experience! Some staff are friendly but managers are not very polite and a little too pushy. It seems like they are tired and not happy to work there. If so, they...