Float Horizen — Attraction in Nashville-Davidson

If I could give no stars I would. And this is mainly because of how the owner handled the situation. My husband booked my mother n law an I an appointment for a massage, float and sauna session back in July of last year after I suffered a missed miscarriage. I was actually still carrying the deceased baby while waiting for my procedure to be done. So I really needed some stress relief.

First let me say that the ladies who assisted us seemed really nice regardless of how genuine it may or may not have been. Now the massage was horrible. I mean, it felt like the lady was barely touching me and this is even after she asked if we wanted it deeper. Like how are you a massage therapist and you’re scared to touch me? My mother n law somehow had the same opinion as we were discussing it in the sauna.

Our mistake was not being honest about this from the jump. But at the same time you’re not just gonna hurt someone’s feelings (at least not me) when the person that gave you the massage asks you how the massage was. So I said, WE, said it was nice.

Next issue is the float. I actually wounded up getting in late due to showering to make sure there was nothing left on my skin because I did not want to be charged an extra fee. And I don’t even use anything on my hair, but I washed it anyway. Furthermore, I got out of the float early because it personally wasn’t for me. Now my mother n law had done a float elsewhere before so she’s used to how it works.

I very well may have just let the fact that the massage or really the whole thing for me was lackluster go. UNTIL our credit card got hit with 2 extra $20 charges, but for what? I mean, when signing the contract we read that a fee of $20-$200 would be charged for body oils and stuff being left in the float. So naturally we assume it’s for that. But I KNOW there was nothing left on my body. In fact I took a 15 min shower to make sure of it.

Then when my husband reaches out to the place regarding the charges and massages, the manager/owner has the nerve to be salty and have a nasty attitude about it instead of trying to make it right somehow. At this point my mother n law was back in Florida but the whole situation just rubbed me the wrong way. Idk, I can only speak from our experience. I just hope they’re consistent with how they cater...

I had my first ever float yesterday at Float HoriZen. I didn't know what to expect, but when I arrived the staff explained everything and made me feel at ease. The facility was very nice, super clean and had a relaxing atmosphere. About the experience: I didn't realize how buoyant I would be in the highly concentrated salt and mineral water. They give you a small floating ring to keep your head from sinking when you lay back in the water if needed, but I didn't need it. It was odd at first how well I was able to just lay back and float! There is a small light in the tank and a switch that allows you to change the color of the light or turn it off. I went with completely dark for most of the session. After turning off the light, it took me about five minutes to get used to the feeling (or lack of feeling), relax and control my breathing. I felt like I was floating in space or free falling like in a skydive. I let my mind go and I was able to fly. I imagined I was flying over the beaches in the Caribbean. I was also able to concentrate on some things in my life that I hadn't thought about in a while and actually made some resolutions. If you haven't tried it before, it is definitely an experience that you should try at least once. What to bring: Nothing. I showed up in street clothes and they provided everything. There is a shower in the room that you use before and after the float with soap &...

My first time floating at this establishment back in April was amazing!

I decided to return yesterday 10/18 for a long awaited float session. I make it to my 9:30am appointment to find a sign on the door that says will return at 10a. I drove from Clarksville (1 hr away) so I decided to wait 45 min because this is something I had been looking forward to doing a while now. Sadly, no one showed other than 2 more customers. Shortly after leaving I received a text from Zane apologizing and asking if I'd like to reschedule. Great, I appreciated him reaching out! I rescheduled and drove back to Nashville today. I go in and shower, get in float, the lights don't come on. 😩 I read the sign and it says the button for lights are inside the tank. I am having a hard time figuring that out. I press the call button and got no response. I didn't want to be in complete darkness the entire time. I was frustrated my float experience was not going the way I intended. I ended up getting dressed and walked to the front counter. The young man asked how the float session was. I had only been there for 20 min so clearly the session shouldn't have ended so early. I told him I couldn't get the lights to work inside the tank and pressed the call button for assistance. All he said was " The intercom doesn't work, sorry about that and to have a great day." So...