I will never sign up for any planet fitness but especially not the one in Madison Tennessee every again and HIGHLY recommend you do not either. Here's why!
They care more about there bottom line then they do about customer service. I had not visited them in 7 months but like many continued to keep and PAY for a membership I was not using. I finally had enough and wanted to save my money so I went in to cancel. I asked would I be charged anything else and they said no that my last payment was my last payment. Oh to my surprise, I see where they charged my account another $42 dollars. They claim that come in and cancel 3 days too late. Normally, I understand policy is policy but in my case providing good customer service I would have understood and made a exception. Maybe this could have brought me back as a customer but they elected to think more of the bottom line! I hope they use that bottom line to upgrade there facility because it is definitely in need of upgrades and repairs.
Please support the cause and do not support...
Read moreHowdy howdy!! You know what time it is right?!?!?! It's Marshall time...with your Googly Google Reviews: Gym Edition! Ok so you all should know I keep my reviews candid and honest... So although I like Planet Fitness because it's a very convenient gym what I DON'T like is the fact that as a competitive bodybuilder I feel judged when I walk in and they give me all of the rules of what I CAN'T do or wear to this gym that I pay a membership fee for just like everyoneelse. I'm just here to work out like anybody else and just because I'm a competitive bodybuilder doesn't mean I'm a meathead or gym rat. For a gym whose motto is "Judgement Free Zone" it's quite the contradiction!!
This location is decent. They keep the gym clean and it seems as if the members actually take part in keeping it clean as well. Not a bad Gym for beginners or for those looking to maintain fitness, but for bodybuilders and competitors.... STEER CLEAR!!!
Until next time..... Happy Weight Training (and...
Read moreThey will charge you even after you tell them at multiple locations that you are in the hospital and want them to cancel your membership because you can not come in. You can not even drive anymore. No wonder people are going to other gyms and dropping Planet Fitness. My lawyer is aware of them adding to the stress and adding to me having more seizures, stress and playing a part of me having brain damage from all of it. Staff do not listen and they are disrespectful as they hang up on you regardless of how many times you try to get through and try to tell them to cancel the account. They are going to end up in bankruptcy just like Bed Bath Beyond, Kmart etc the way staff treats people and the facilities are always nasty 🤢🤮. My fiance even quit going and goes to another place and the YMCA cause it's so awful at these locations. Nasty. What's next someone getting a bacteria 🦠 infection eating away at their skin, something antibiotics can't cure and they are going to be shelling out...
Read more