Willy's Electronic Supply Co Inc — Attraction in National City

Seemed helpful when I called around 3 PM on a Friday afternoon to ask about a replacement connector cable Targus laptop charger. I asked if it was ok to come in close to closing, as I would be walking or taking a bus to their location. The person on the phone said "no problem, we're open until 5 P.M. take your time" your price will be $29.99 plus tax"

Upon arriving, I explained to the counter service man that an important Gmail and Facebook password were inside my laptop, and that my interest in buying a charger was to regain these passwords with a working charger that would power my laptop while plugged in and help me get to my Desktop. I smiled and explained that I wouldn't ask to return the charger after, as I am not "that kind of customer". I Didn't get a smile or nod of understanding in return, so I presented the $32 cash in good faith and placed it on the counter to relate to the counter helper that I was serious. I explained that my laptop was had physical damage (yet was still in working condition) due to it being held in a old backpack and the fact that I had recently been homeless (which lead to considerable wear and tear to the physical appearance of my laptop, as shown in the attached pictures). However, the way that I was spoken to changed markedly when I mentioned this and when they saw the worn and frayed condition of my laptop.

The counter service man told me that my port probably wouldn't work, and another man behind the counter said that it probably wouldn't be a good idea for them to try their product on my laptop due to its condition. I used a moist towel to clean off the debris and asked again if it would be ok to try it. I asked again if it was ok for me to attempt to log into windows, and that I may have to call the person who installed Windows on my laptop (to regain the correct password) --- This seemed to cause friction with the counter help staff, and after it took 4 call attempts for me to reach the person and retain the password, the counter service person told me "your behavior is weird - we've already given you 3 attempts and this product works - and we don't offer any returns or exchanges.

This took place within a span of about 17-18 minutes. Another worker came up to the counter and mentioned that since I was "acting weird" that I should consider either buying the charger or leaving.

Really not used to this being judged personally - seemingly with my character and intentions called into question - by any place of business I've worked with in my 49 year lifetime; perhaps these men are strong in their trade and deliver good products, but I was struck not only by their impatience and unwillingness to devote just 10 minutes of their time to help me, but also the frowning faces and attitude of "take it or leave it - and you've already taken up a lot of our time here" -- It seemed that as soon as I explained that I had recently been homeless - and upon seeing that my laptop wasn't in the best of condition - that they in effect refusing to do business with me.

If any electronics store or repair shop is reading this and is willing to help me, please contact me. Even though I have experienced bouts of homelessness, I have no criminal record or addictions to vices, and only wish to be treated humanely and with respect. I don't feel that the employees of We-Supply (Willy's Electronics) were respectful to me - in fact, I sensed a level of disrespect and disdain towards me.

I left the store within 20 minutes...

This was my first purchase with We-Supply, and it will not be the last one. I found a hard to find item in the current market, I called the store nearest me (San Diego), the woman I spoke to confirmed they did not have this item at their store, but rather at the main warehouse (Tennessee I think she said), she called the other store/warehouse and had them get the item ready for me, I purchased through the website as soon as we hung up the phone, and the item shipped the same day. Not to mention that prices are very...

This place is great for all your auido/video supplies. Great prices and great selection. Whenever I need to install a TV for myself or family members, this is the place I go for anything, from HDMI cables to TV wall mounts to electrical/low volt boxes and covers, they have it. Just got a new TV for myself and will be heading there this week for supplies. Did I mention they have a great selection! The only place that I have ever seen with a TV mount for a flat screen TV for a...