Update: 11/2018. 3 months from my original post!!! Careful with their labor prices... There's no posted sign of labor rates per hour. The mechanic just creates a price off the top of his head, this should've been my red flag to leave but read the rest of my experience with this sham of a auto shop. As I come back to get work done I'm given an incorrect analysis about my shocks needing to be replaced. I know that was false because I got them done less than a year ago and just to let u know shocks and struts can be pretty pricey so I know I was not about to do that process again. After another look they finally found out what the issue was and I then ordered what I needed online because it's obviously cheaper. Firstly, I'm guessing a buddy of the mechanic got there because I suddenly see a car going on the lift before mine and when I ask what's going on with that they tell me this guy was there before me even though I haven't seen him and I'm literally sitting around waiting for the work to get done. Secondly, I'm told one of my pieces i ordered from online are no good so now I'm forced to get it from their parts store. After the work is done I'm told I had to pay more for a good brand piece to replace the damaged one and wasn't given a choice as to say look this is what I have let me know what u want to buy. Now regarding the piece I got online when I try to return it I realize I never got it back from the mechanic. Granted that's something I should've asked when I was told it's no good or at least the mechanic should've just given it back to me. After I call to get the piece back I'm told the mechanic just threw it in the trash and I ask for a letter from the mechanic stating the piece was faulty and I'm told they don't do letters because they didn't order the piece. I chucked it up as a loss and realized I refuse to put up with such unprofessionalim. Definitely the last time I'm going to these guys.
7/2018 Awesome service. They're very knowledgeable and make you feel at ease. If you have no way of getting home because of car problems they conveniently have space to put your car and not curbside where it's liable to get a ticket. Definitely will be coming back for other issues with my car...
Read moreWent there this past Saturday 10/20/2018 to get a wheel alignment. Now get this, they must have thought that they were dealing with an idiot because when they took my car in I had already changed the pitman arms and tie rods hence the reason for getting an alignment. Well the tech there took my car in first and then had me wait outside that's when I knew things were going to get crazy. He takes my car in and loosens up the left pitman arm and totally makes it really shaky, really? Who did you think you were dealing with? I showed him where I had marked the spots so that I would know if they did the job or not and he tried telling me that that's how the pitman arm and rods were when he drove it in. Impossible because like I said previously we had just put them in. Anyway not to bore anyone I'm just writing this to let you know to be careful when going for an alignment here because they will definitely tell you that you need work that is unnecessary, make sure to have your mechanic check the front end so that they won't try and make you get you to get something done that you don't need. Took my car for an alignment to a different location on Monday and what a coincidence, there was nothing wrong that the tech could see just needed an alignment. $60 later the car is running perfect. Like I said stay far away from these thieves. Their flat fix might be good , but don't ever get your car aligned there unless you like throwing your money away or don't mind...
Read moreI was browsing to find out any good wheel alignment shops can help me with my problem basically I went to get an alignment 3 weeks ago because my truck is pulling towards the right I went to the shop they Did the alignment they even took it for a test drive to see if they fix the problem nothing still pulls to the right the shop just wanted to get paid I'll never go back there.
So I decided to search on Google I found affinity new tires auto repair wheel alignment shop. So I started to read their reviews and all I saw was good reviews it was great. I met this man Chino is amazing with both service and customer service skills.
I told him my problem and he alredy figured it out found out that my casting on my passenger side was an inch off because my truck was in an accident and I never found out that was the problem. It was pushed to inch back where the frame is with the lower or upper control arm is.
Drivers side is 0.88 it's good my passenger side is 0.89 were the problem is. At least I know what my problem is now but I just gotta say he was an amazing man straightforward and not wasting my time he gave me all the information on how the components work I'd advise you to always go to this shop if you have to do any alignment or rotating tires or putting on new tires this shop is the best in the Bronx.
Once again...
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