Coco Nails & Spa (Pink Nails) — Attraction in New York

I stopped going here years ago due to bad experiences. Have not missed the place at all. They're more expensive for exact same services than most other nail salons- however I went back just to see Blanca for a pedicure because she gives the best leg and foot massage I've ever had with a pedicure- no one compares. I had my pedicure with her and the massage amazing- the other workers there who do nails only- horrible. Rude as can be. While I waited for someone to finish who could do my nails another employee who could have greeted me or done my nails was doing her nails- for over an hour. Playing with the polishes. Multiple employees were sleeping with their heads down at their work stations the entire time I was there to get my nails done. There was a massage guy who didn't move from his seat the entire time or look up from his phone. Other workers who sat at their desk and stared at phone entire time. It was uncomfortable- as other reviewers have mentioned... this is not the way to operate a business. People could have been working- stocking- cleaning- asking clients if they'd like a water or a massage etc- anything. I was ignored. Multiple times. When I finally got a person who could do my nails she was rude. Anything I asked she was angry and rude. I asked her to help me find a dip color like Funny Bunny and showed her a picture of the color on nails- she was nasty and threw the colors at me and kept repeating these are the only colors we have... my thought here was you are the professional who does dip color day in and day out- so show me what you know is a soft white color- she didn't want to help she wanted me to pick a color even though I couldn't find a soft white at all or a white in general. I was frustrated. I looked at the employee sitting next to her and showed her the picture and said do you know of a soft white? She totally blew me off and nodded her head as if to tell me don't talk to me! She said No! You ask her she will help you those are the colors! Incredibly rude. And my thought was yes I'd love for her to help me- but she doesn't want to. After we picked a color she was throwing my hands around and yanking them as I've noticed the ones with attitude do- which honestly makes me so angry. I'm paying you. I'm paying you for a service. Not to take out your frustrations on me and be nasty. I'm literally paying 50.00 (overpaying by 10.00 bc Coco nails over charges for everything compared to other salons) for you to do a simple dip and you're being short and nasty and rude. Anything I asked like can they be a little shorter was met with excuses and basically being told no. It's insane and such a terrible experience- one of many reasons I stopped going years ago and found other places. Mind you- I was only back because I just had a baby and really was craving an amazing pedicure massage from Blanca. So long story now- I will never ever go back for nails. I will see Blanca only for massage. I wanted to make sure hopefully the owner Theresa sees this and changes how she is managing this location and her staff- bc at this rate- wow. She wasn't there and was at a second location. Your employees are sitting around with their heads down, scrolling their phones, sleeping at their station, ignoring customers and on top of it all being down right rude. There is nothing about that experience that would make a person want to return for a service. Terrible. The place I go regularly now is Holly Nail by Veterans and wow they are so friendly and nice and sweet...

Wanted to love this place more but the best part as the neck rub, my nails are meh.

I was a walk in, Theresa started my nailed and stopped 3 times to make phone calls. Didn't even say anything she just got up the first time outside the other 2 times at the counter. There were more times after she stopped but I can understand when phones ringing or ppl need to pay. Not even done shaping my nails I get what seems like a new person swaps. Which she buffed and polished my nails, wanted a design on my ring finger she did ok. She was a bit rougher on the nails, but everyone's starts somewhere.

Than paying, I didn't have cash I went to tip on card. I was gonna give the massager 10 and her 5. I usually tip 5 for nails and I'm told paying I have to switch that. I said whatever give them both 10. Massager did a for my neck, but I know I won't be coming back.

Place is out of date, sitting there looking at a burnt on the bottom tv, the atmosphere is very uncomfortable. A lot of stuffs broken around the shop. Not once did anyone try to make a conversation or any type of friendliness here. So between my streaky nails, ambiance, over all experience I'd say pass...

Wouldn’t recommend to anyone due to the prices being unreasonable. After calling and asking for a price for both gel mani and pedi I walked in for a gel pedicure and manicure and they charged me almost $50 more than what they told me it would be before I came in. I understand if the service would’ve been outstanding but it was a basic gel pedicure and they charged $65. On top of the fact that both my big toes were not straight the lady didn’t even remove all dead skin from my feet and I told her that was my main concern. For the gel manicure the colors I wanted from the display they didn’t have and I had to do a color I didn’t really like. The lady didn’t paint the sides of my nails correctly and didn’t cut any of my cuticles until the end when I showed there was a chunk that was bothering me on a finger. Wouldn’t recommend and wouldn’t go back. At first they didn’t know I spoke Spanish and were talking about a couple that were getting pedicures, very...