I'm not sure what has changed since my initial five star rating but I have updated it now to one star. This Pharmacy is a extremely unorganized. When they receive a new prescription I receive phone calls asking if I wanted to fill it. Isn't that the point of calling in a medication, to be filled? I asked why do I continuously get this call because it doesn't make sense to me, simply fill the RX. There is inconsistencies - sometimes I receive a text for refills, sometimes a call, sometimes no call no refill at all. Understanding how they work has not been easy.
The lack of professionalism stands out the most. Often times you'll see staff on a cellphone chatting while working and a young man that is not dressed for a pharmacy nor is he trained well to work in that envirnment.
I always have to wait or there is always an issue - no receipt paper, someone messed up a machine, this that and the third. I have since changed pharmacies. The convenience of the location isn't worth all of the annoyances I...
Ā Ā Ā Read moreLiving in a world where people do the bare minimum Iām extremely happy to write this review. First and foremost Iād like to shout a HUGE thank you to Alejandra! I was having issues with medication being sent to the wrong pharmacy from the urgent care I went to. Alejandra went above and beyond to call the place and make sure they expedited getting my medication to her. She was very patient with me and very stern about the fact that it needed to be sent immediately and guess what I got that medication immediately!!! Valerie also made sure to get my prescription ready as fast as she could so I could feel better right away. The environment in here made me feel like they were looking after a family member and I live for that kind of energy. Glad to see this place is under new management and that they are doing their best to give the community and beautiful pharmacy with the highest care. Do yourself a favor and check them out, I...
Ā Ā Ā Read moreThis place doesnāt even deserve a star! I could give HORRIBLE LOCATION! Donāt EVER use this place as a UPS pick up point. On Monday package was delivered, the staff claimed there was an issue with package tracking info and they had to speak to the UPS delivery driver and told me to return another day. I came multiple times and they said they hadnāt seen the man. Thursday came and they said the UPS man took the package and returned back to sender but they had no proof no slip or nothing and were so clueless! It made me believe they stole my package or something. They were so oblivious and were not helpful at all. So unprofessional I would never ship a package here again because they lack accountability and provided horrible...
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