Planet Fitness — Attraction in New York

The WORST Planet Fitness Location on Earth!

As of June 24, 2025, this gym has cemented itself as the absolute bottom of the barrel...

First off, the infamous summer High School Program is back in full force, and it’s unleashed pure pandemonium. Teenagers are swarming EVERY machine like it’s a Black Friday sale, leaving weight plates scattered across the floor like a post-apocalyptic junkyard. Sweat stains? Oh, they’re practically a permanent feature on every bench and seat, turning this place into a biohazard zone. And don’t get me started on the litter—empty energy drink cans, crumpled towels, and random wrappers are everywhere, making it feel like a gym crossed with a landfill.

But wait, it gets so much worse...

New York City is in the grips of a brutal heat wave as of 6/24/2025, and guess what? This location’s air conditioning is COMPLETELY BROKEN! The weight room floor is a sweltering inferno, easily surpassing 100 degrees of pure, suffocating misery. The air is thick with body odor and mugginess so oppressive it could crush your will to live. Every rep feels like you’re lifting in a sauna from hell, and good luck catching your breath without gagging. It’s not just uncomfortable—it’s borderline unsafe. I talked to the manager about this, she does NOT GIVE A DARN!

And here’s the cherry on top: the four Smith Machines, the gym’s supposed crown jewels, are a total circus. There’s always a line snaking around them, with people camping out like they’re staking claim to prime real estate. Forget getting a quick set in; you’ll be lucky to use one before closing time. The “no judgment zone”? More like the “no chance zone” for anyone hoping to get a decent workout.

Oh, and don’t even think about escaping the chaos once you’re done—because the parking lot is its own circle of hell. It’s a crater-filled disaster zone, with potholes so deep they could swallow a tire whole. Navigating it is like playing bumper cars with no rules: cars weaving in and out, honking, and jockeying for the few non-destroyed parking spots. Getting in is a gamble, and getting out feels like a high-stakes obstacle course. Good luck leaving without a headache or a damaged suspension.

This Planet Fitness isn’t just bad—it’s a masterclass in how to ruin a gym experience. Avoid it like the plague unless you enjoy sweating buckets in a cluttered, chaotic sweatbox with a parking lot that’ll wreck your car and your patience. Save your sanity and your membership fee for a place that actually cares about...

I am extremely disappointed with the level of professionalism and customer service at this gym. Every time I’ve attempted to speak to a manager, they are conveniently “never there.” This blatant lack of availability raises serious questions about the management’s commitment to addressing customer concerns. In my frustration, I took the initiative to email both the manager and the owner of the gym, detailing my concerns and experiences. To my dismay, I received absolutely no response from either party. This complete disregard for customer feedback further demonstrates their lack of accountability and respect for their members. I cannot emphasize enough how important good customer service is, especially in an industry that revolves around personal well-being and satisfaction. It’s disheartening to see a facility that places so little value on their members’ experiences. Considering the unprofessionalism, the absence of managerial presence, and the lack of response from higher-ups, I strongly urge anyone considering this gym to think twice before spending their hard-earned money here. There are plenty of other options available that prioritize customer satisfaction and provide the level of service we...

Ah, yes. The good old Planet Fitness in Pelham Bay. I just got back from the gym. Let me give you an idea of the PF experience. The first three ellipticals that I got on tonight didn't work. The first one made banging noises, the second one squeaked, and the third one had one side that moved slower than the other... but the fourth one was justtttttt right... kinda. There were about 30 brown paper towels all over the gym floor. There never clean that place. In fact, every single time that I go there, they never put the paper towels in the dispenser. It's always sitting on a wet counter and the bottom is always wet. That's disgusting! What's the dispenser for, looks? Tonight, they didn't even have ANY paper towels at all. It's been like that for about a week. I said, why are there 30 pieces of paper on the floor, but none in the locker room? God, that place sucks. They really don't take care of it, and the staff just sits around talking all day. The worst is the music they play, and God forbid you come at night, all they play is that horrible rap music where they mumble and say the same words over and over again. Anyway, what do you expect for $10 a month, right? Oops, this is a judgmental free...