Pelham Bay Library — Attraction in New York

The library became poorly managed under the new interim manager Nanor Pogosian. The Wednesday’s story-time was canceled three times a month!!! （That is three out of four.）The story-time was always on time before, but no more. Manor Pogosian herself is a very cold person. You would see no smile on her face. She is very mean and unprofessional. Sometimes， I wonder if she hates people，because she is so unfriendly and bad-tempered. This library was very welcoming before，but now you can only experience unpleasant and unwelcoming atmosphere. I will hesitate to go to this library. However，it was our favorite place to go in the area for the past few years before those good staffs left.So sad!!!

Library plays a very important role in a community，but those unprofessional and unqualified people like Miss Manor Pogosian make it a disaster！When can they have a new and good manager with better management and...

I know its not me, but I live 3 blocks away and would rather go to the Riverdale library Where you feel comfortable asking and needing help. Some of us are far from computer savy and nat beed a but more help and in the branch? They let you know that its a bother for them to help you. Be it rolling their eyes.. letting out a heavy sigh .. they have no problem letting you know you’re bothering them. When you have to walk up saying “Im sorry? Because you need help? Thats bad! Riverdale is the perfect example of how staff should help their members and community this branch...

Staff no friendly and moody. Plenty of computers and laptops. On Summer time is nice and quiet, but school time is awful. Once the new lady manager screamed at the ps71 kids in front of everybody in the library. I felt very disrespected. She can’t control herself, can’t expect kids to behave. For story time Miss Ferrer did an awesome job, she was energetic, friendly and kids loved her, unfortunately she left....