RoGallery — Attraction in New York

Ro Gallery, NY is selling and casting bronzes that were not created by my husband, Michael Lord, but is using his name and our family's personal bio. (since 2015) .When confronted he blamed his employee and stated that it was unintentional. He calls the bronzes Zimet and Seated Women. He removed the advertising for a short time at my request and now I see that he is advertising on Pinterest. This person does what he wants. My husband and friend (Michael Lord) of fifty years passed away Feb.26/21. My family does not deserve this abuse. Please see my review on Defaulters. My review on Google keeps vanishing so I will be monitoring the review on a regular basis to keep the truth out there. My husband and I spent a large part of our lives travelling the U.S. because we loved the people and your country, but as far as making things right when there is an injustice it is very difficult when doing it from Canada. I made it clear that I am not out for compensation. I just asked Ro Gallery to stop the dishonest business practice. I recently had a response from the owner of Ro Gallery saying that I have never had any interactions with their gallery and my review will be removed. Tell me, what is the point of giving a review when the business can alter the truth to their advantage? Yes that is correct that you were not selling my husband's work. You were selling another artist's work and saying that it was created by my husband. You were also using our families personal bio and saying that it was my husband's work. I contacted you and have the phone records to prove it. And you phoned me. As well I have pictures of you advertising these bronzes along with our personal bio.. I don't think you can flag something if it is the truth.I would also like to add that after I confronted him regarding using my husband's name on another artist's work he had the nerve to ask if he could carry my husband's work. I am still monitoring my review, I see that it had disappeared for a short time....

After purchasing a piece of artwork from RoGallery on 1stDibs I was so upset to learn the painting was not genuine. I spent $950 framing and later found out is was fake. I confirm with the artist's contact that the numbering of the serigraph was not in a format every used by the artist. I was in contact with them because I was purchasing another piece directly from the artist, which I should have done in the first place. He doesn't use Roman numerals for his pieces. Additionally the size of the print was wrong. I ended up disputing it and providing l of the proof to 1st Dibs and returned the piece. I was refunded and impressed with the support I received from them. However RoGallery is another story. I am so angry to have spent almost a $1000 on framing only to have to have it redone. The only reason I got it from 1st Dibs and not the artist directly was because I thought I was saving $230. I ended up purchasing the serigraph directly from the artist and of course it was the correct size. As a result, I had to have the frame sides remade, along with the glass and matting and pay for that. I'm disgusted a gallery would misrepresent a piece of artwork and thus ripping off the artist's work. Based on what I've read, this review will get pulled down. This cost me an extra $600 in framing and it's so upsetting. I've since confirmed other galleries out there are selling the same versions of this and are also fake. Do your research before...

My problem wasn't with customer service, but rather their failure to stand behind an item they sold. I purchased a piece of art through their auction and when it arrived it had damage that the pictures did not reveal and the description did not note. I phoned to ask about options, but was told that I didn't have any. Essentially, they do not guarantee what they sell at auction. It's a buyer beware situation. I've used many auction sites, including eBay, Heritage, RR, and so on. This is the first time an auction house has refused to stand behind their product. It's pretty disappointing, because the damage with this piece is significant and now I'm stuck with it. They offered to sell it again for me, but I don't feel comfortable duping someone else into it while Ro collects a second buyers premium. I won't be working with them again. There are better auction sites that actually take care of their customers and protect you from things like this. I'd suggest you avoid Ro unless you see something in person and thoroughly inspect it. For my part, this was a...