This place is HORRIBLE! This post office needs a new manager because every person that I have dealt with needs a new prospective on why they still have their job. The workers need to go through training again and learn how to treat their customers and actually learn the correct ways of doing a transaction. I purchase a label online with tracking and paid extra for signature requirement upon delivery. When I dropped it off, the petite Korean lady rejected to scan the package in and when I asked why. She replied "because this label was purchased online, you don't get to receive the customer service like the other people on line" Now I wouldn't be complaining if other post office did this but NO. Whitestone and Flushing post office scans the packages in without me having to even ask them to. I also wouldn't be complaining and writing a negative review if my package was actually delivered. After 3 days from dropping my package off, the tracking number still states that the item was never scanned. So for all I know, my receiver could have received the package and said that they didn't because the tracking number don't work. It defeats the purpose of having a tracking number! This isnt the first time that this...
Read moreI don't work for the USPS nor am I associated in anyway to the USPS.
I've lived in the neighborhood for over ten years. I believe that this Linden Hill Post Office is a pillar to the community. We have a lot of senior citizens and recent immigrants who rely on the Postal Service for their needs.
It's a shame to see so many complaining about this particular branch. Of course I've experienced the long wait at the line or maybe even some of the confusion. But that's not without reason. There has been a lack of funding provided to this post office or not enough staff to help manage customers.
The people at the Post Office, I imagine deal with all sorts of problems. From people whom they can't communicate with due to language barrier to people who are forgetful or just fickle. There's also a lot of mail and package that goes through these post offices too.
Whenever I visit this branch, I put a smile on my face and be as polite as I can. Because these are the people that handle my mail every morning for 365 days of the year and they bring it to me without fail. So be nice to your...
Read moreA 1.6 rating is too high for this place, as alot people mentioned, the Korean lady is so unprofessional. UPS failed to deliver my package for some reason, the same company sent me 2 similar packages that were scheduled to deliver on 2 different days, one made it to my front door(Apartment) and the other one never, i checked my mail box to find a notice saying there's an exception; how did that happen when they made it inside my building to put the notice but couldn't go 3 flights up to leave it at my door or worse just leave it by my mailbox as the package clearly indicates LEAVE IF NO RESPONSE. So i have to go pick it up, and oh unlucky me the Korean lady it is. She rudely told me that i need the USPS tracking number instead of the UPS surepost #, because it's hard to find?!?! And after 5 second she found it, after she again, rudely tells me that she will not help me next time if i only got a UPS surepost tracking. I mean come on, how do these people work in...
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