DICK'S Sporting Goods — Attraction in Niles Township

[Preface-I noted the review are variable, and plenty of people have not had great experiences. It’s really all who you end up working with. Ask for Joe if you’re doing anything related to kayaking, hunting/fishing, outdoors, bikes, or pretty much anything else. He is well versed in all, or will make sure to put you with somebody who is if it’s out of his realm of expertise.]

Selection and value were excellent. I needed a kayak today, and had looked into getting used but when I saw your selection online and decided to go with new. I was going to rent from REI at Ping Tom Park, but it was $40 for a half day. I was a bit hesitant going with a big retailer, so checked a number of used sources, and other new ones, but Dick’s was the best option.

What really made my experience excellent was the superb help that Joe provided. I don’t know much about kayaks (other than I’ve been a few times and almost died by drowning and then, avoided that, by extreme hypothermia) in a fjord in Iceland so wanted something stable) and asked Joe for help.

He was amazing, really knowledgeable and professional, but also personal and great to work with.

I walked out a little later with a kayak, paddle, and pfd, very excited to be hitting the south branch of the Chicago River in Pilsen, the old Bubbly Creek portion of meat packing days, and more currently an urban oasis surrounded by coal fired power plants (thankfully now defunct) and industry.

Any retail experience is only as good as the help, and Joe was fantastic. Hope you give that...

Wow haven't seen such bad service, tried to purchase a basketball hoop first problem was trying to find an associate and when we finally locate d one was told he can't help due to being only one on duty asked how to purchase this large unit and was told not sure went to register for help and they told me had to go back to associate that refused me first time, ugghhh finally took pictures of unit label and bar code and went back to purchase after I had register wring up they contacted same associate to have item pulled from stock and he told them he was unable lol ,after wasting another 1/2hr tried to us coupon and was told not able to do to expiration tried to pull up another coupon online and they refused asked if they would override they said no ughhh asked for price match a competitor refused again asked for manager because I did not want to drive home to aquire one more coupon from a pile of coupons that get sent to me every month they refused . Ended up walking out after wasting time unfortunately drove to Costco down the street and bought it there can't believe with current economy and lack of in store purchasing that management is not being held accountable for loss of sales especially when staffing is not even up to handle customers.Well I guess...

I brought my bike in for a repair about a month ago under the assumption that I would get it back in a reasonable amount of time. When I brought it in the people in the department said that it would take up to 2-3 weeks for it to be repaired to to the current pandemic which was completely understandable. So 2 weeks roll around and I decide to call them and ask for a status update. That’s when I found out that they did nothing to the bike in the past 2 weeks and they didn’t even order parts for it until I had personally called them to order the parts. I was supposed to use this bike for work and I am seriously considering quitting because I don’t have a means of transportation and am only relying on friends and co-workers to take me from the office to my job site. Every single time I called for an update on the bike I was constantly told that it would be ready in a few days but that “few days” is turning into weeks after weeks. If I were you take your bike to a local bike shop and don’t bother with the warranty, because clearly you’re going to end up wasting your time if you take your bike in for a...