Noodles and Company — Restaurant in Niles Township

Don’t waste your money. The food is iffy and the service even worse. I ordered 2 items to go, Scampi shrimp and Alfredo parm chicken. While the Scampi shrimp was ok, the parm chicken was so salty, it wasn’t edible (not my opinion, a few people tasted it and we all agreed it was so salty it made it bitter, could not even swallow a small bite). I called the restaurant and talked to Jerry the assistant manager (he would not give me his last name). I didn’t even ask for a refund ($12 + tax for this crap). I just called to let them know they have an issue that need addressing. Jerry ended up the conversation by hanging up on me after telling me “what do you want me to do about it”. That man does not belong in a managerial position, I don’t think he belongs in the restaurant business at all. A manager should know his products and address the issue. Avoid this location, food is now expensive and you should get what...

I ordered thru uber eats , my driver didn’t understand English bc I put in the notes to get extra parmesan cheese packages so I called he didn’t understand me he passed the phone to an employee I asked do they have packages of Parmesan cheese he said no I said can you add extra to my order he like we can’t that’s a up charge I’m like well it doesn’t give me that option online like come on now that shit was $25 & I can’t get extra cheese if I could of paid for it thru the app it wouldn’t be a problem Dese people working at Dese stores & restaurants act like the products coming out they pay check nobody is considerate or polite no more with customer services just will deny you over 80 cent - $1.00 that’s crazy also my noodles are half cooked & hard just dry pasta paid for extra Alfredo sauce &...

Delicious, as always. They also allow a decent amount of customization, which really helps as my wife has been dealing with allergies. The website was quite helpful in determining what she could have and any modifications that would need to be made. Only downfall for me was my timing when I ordered, as a few people were ending their shift, so I had to wait for a bunch of wrapping tasks and such (including them getting a meal for the road, which I think is fine) to be completed by them. My order taker/server was great, offering a cup of water while I wait, since I ordered it "to go". When my order was ready, he apologized for the wait. I'll...