I love MWA and what they stand for. Brother Saif is an honest businessman who truly knows how to deliver A-1 customer service.
I placed an order for a very special dua and was told it will take 60 days to complete. I was in no rush so that was fine. A week later someone texted me a picture of my completed art. I was stunned that it’s done already. I ok-ed the art without really looking at it thinking it’s from MWA, it will be perfect.
I get my package a few days later and it was not what I ordered. It was poorly done. I reached out to Saif and he immediately assured that he will fix this. He asked me to mail back the piece I got and he will do something to fix it. I mailed the not so perfect piece back a few days later and texted Saif to let him know. He told me he is already getting a new one made for me and it will be shipped ASAP. This man wasted no time. A week later I got the replacement and it’s perfect! Just as advertised.
I was already a customer for life but now I have a whole lot of respect for this business and it’s team. This is an honest way to run your business. He could have said that I saw the art piece before it was shipped or anything like that to not fix the problem but he went above and beyond to make sure I was happy with my experience. I am truly touched by this generosity and care.
Thank you Saif and...
Read moreModern Wall Art is magnificent, mashallah. The atmosphere was filled with beauty. Every piece of art, from the intricate calligraphy to the stunning messages, was absolutely breathtaking and showcased Islamic messages perfectly. Beyond the wonderful collection, the staff and owner were so kind and friendly, giving me exactly what I needed. They were incredibly welcoming and helpful, making looking for the perfect wedding gift enjoyable. They even gifted me with some beautiful and kind gifts. They were going through a move when I visited, so their place was under construction, and I cannot wait to visit when it is finished! And to top it all off, knowing my money goes to those suffering in Palestine, makes it all even more special and amazing. Wishing this business so much success...
Read moreMy husband and I ordered a product 3 months ago and we had yet to receive it & the lady said she forgot to order it and convinced me to order a different item. She then sent me a photo after and it was bubbly and looked like it was fading & I told her I wasn’t happy with that. We aren’t asking for perfection, we’re just asking to GOOD quality. But that’s too much to ask for this company. We were hoping to have this product before Ramadan because we have company coming over to visit, but now we have nothing to show for it. Very disappointed in this company’s customer service. The lady my husband spoke to was very rude and told him to take our business somewhere else since we weren’t happy. That doesn’t seem like a way to...
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