Main Sweets — Attraction in North Myrtle Beach

Stopped in this evening and was treated very disrespectfully. The young lady working offered little to no help at all and proceeded to be on her cell phone. We asked if they had more taffy of a specific flavor. After huffing and puffing, she offered no help and said “we are out.” Ok, no big deal, but then we needed assistance with the butter mints in the dispensers on the wall. The individual pushed the lever and said “yep it’s all out. The ones on the front are in a display cover and can’t give those to you.” Ok, but she could’ve at least looked in an overstock area to see if they had more. I understand it’s a small business in a very highly populated tourist area. I understand having one employee doing the job of several. But that doesn’t mean you treat your customers with disrespect. And the fact that you look no older than a high school teenager I can’t believe the owners trust you to operate their store. Especially when your number one concern while we were in there was your cell phone. You couldn’t pause for two seconds to greet us....

I spent quite a bit of money. I bought my kids ice cream and I got the “hot fudge sundae”. This was not how it was made as it looks in the photo. The one picture is what is suppose to be the sundae and the second is what we got. The brownie wasn’t even warmed up and was just shoved in the bottom of a cup. There was no way to really eat it with the ice cream. I took it back inside after I saw it and just asked it I could get a scoop of ice cream in a cup instead which is way cheaper btw. The girl agreed but just randomly brought my a scoop of vanilla ice cream and didn’t even ask what type I wanted. And I left them a decent tip. Needless to say we won’t be back. That was just rude. I literally threw the...

Ice cream was average, but the service we received was almost unbelievably bad. The first person in our party ordered and the girl stared at him for a full 5 seconds, rolled her eyes and made it very obvious that she was pissed we were there. Now I understand to a degree. I've worked reastirant jobs, and If it was past 11:40 we wouldn't have came in. We came in at 11:20 pm and they closed at midnight. But it's Friday, in Myrtle beach, at peak vacation season. They also denied us what we ordered and told us we could only order ice cream. Spent $50 and still tipped 20% although in hindsight, we should have walked out the door and walked across the street to Melt the other ice cream shop...