Maritime Beach Club — Hotel in North Myrtle Beach

The good: Location is great with the hotel just steps to the beach. Coconuts Tiki Bar was terrific - food was great, drinks were great and people were fun. Staff was friendly - for the most part. The bad: The check-in was chaotic. Because the hotel was understaffed (insufficient cleaning staff on change over day??), we ended up waiting almost 5 hours to get our room finally getting keys after 6:00 pm (obviously we were a little early to check-in, but they were 2 hours late on the gteed 4:00 check-in time). Additionally, you are ferried through the timeshare office under the guise of getting parking passes - probably should have a better check-in system before trying to sell me on ownership here. We waited FOREVER to get a room only to be brought to the world's oldest room (both decor and furniture). This room was on the 7th floor which is also home to the 'smoking lounge'. We were 2 doors down from the smoking room and every time we came to or left our room, all we could smell was cigarette smoke. Yuk!

Once we got to the room we were dismayed by the size of the room which looked like a small hotel room cut up into a bedroom, hallway, bathroom, kitchenette, and eating/living room area. The living room area is home to the dresser/tv cabinet for everyone staying and also home to the loveseat sized pull-out couch, cafe table, 2 chairs, and banquette seating - too much stuffed into a too-small space. We booked as a family of three for this room so my son was the one who ended up on the pull out couch. The bedroom was just that - a room that was big enough to put a bed into it and that was all. The hallway was home to the kitchenette which had a full-sized refrigerator! Probably could downsize that and save a little space for people! The ONLY reasonable space was the bathroom, which was updated and very nice.

The couch was, as I mentioned, a loveseat and when it was pulled out we found out that the mattress platform was both broken and the frame sloped down at about a 30deg angle. Upon scouring the room for the sheets, pillows and blankets for the pull-out as well as making sure that the inventory list they provided me mirrored the contents of the room (it did not), I went down to the front desk to hand in my inventory list and ask for someone to repair the pull-out as well as the broken fire alarm and get some sheets for the pull out. They were very pleasant about the whole thing and told me the handyman would be up shortly and housekeeping would bring me the sheets etc for the pull-out. The Handyman did come, but I came to find out from the front desk that the Handyman on the weekend didn't have access to all the supplies that handyman during the week would so he was rather limited. Are you kidding me??? Housekeeping did bring the sheets and we eventually got a mattress pad (or 3) to soften the 2" think pull-out mattress but the pull-out did not get repaired by the hotel's handyman - my husband gerrymandered something that worked with tools we brought with us. The handman did bring us a 9-volt battery and we installed the battery into the alarm, only to find out that the 'new' battery might not be all that new. And then the 2nd alarm started chirping! After initially lamenting all the shortcomings of the hotel, we decided to focus on the positive - the location, the tiki bar, and the well-meaning staff.

At the end of the day, we would not stay here again. The room is too small, the furniture and fixtures are old and broken the bedding worn and old. We would, however, return to Coconuts for a tasty lunch or a couple of cocktails after the beach and we will definitely return to South Carolina, home of the...

Heartbroken by Our Recent Stay – A Longtime Guest’s Honest Experience! Pictures posted!

I’m truly heartbroken by the experience we had during our recent stay. My mother is a timeshare owner, and we’ve been coming here for years without ever having an issue—until now. Unfortunately, it seems that a lot has changed recently, and not for the better. Let me start by saying the front desk staff was kind and accommodating. I genuinely feel bad for them, as they likely have to deal with frustrated guests far too often lately. The real problem began on Tuesday, after we had been in our room (703) since Sunday night. I woke up with four painful, itchy bites on my shoulder. At first, I brushed it off—maybe a spider or mosquito—but the pain and itching worsened, and I couldn’t sleep. On Wednesday, I finally went to urgent care with my two-year-old and my mother, and the doctor confirmed what I had feared: the bites were consistent with bed bugs. She prescribed a topical cream, which I had filled immediately. Even then, I hesitated to believe it. I kept researching because my mother and toddler, who shared the same bed with me, had no bites. We stayed one more night, but I barely slept—between the discomfort and the worry, it was miserable. After consulting friends in medicine and pest control, all signs pointed to bed bugs. I checked the bed myself and was disgusted—not just by the possibility of bugs, but by the overall condition of the sheets and blankets. Honestly, we should have checked earlier, but given our positive history here, we trusted everything would be clean. We went to the front desk and requested a room change. They were accommodating, and the General Manager came up to inspect the bites and sheets. She suggested it might have been “no-see-ums” that I brought with me—frankly, an upsetting and dismissive suggestion. We were moved to Room 803, which initially looked fine. My mother checked the sheets herself. But once I laid down with my son, I immediately started itching again, and he was restless. I checked the bed—this time more thoroughly—and it was in worse condition than the first room. Frustrated and exhausted, I returned to the front desk and showed them photos. The staff allowed us to check two other rooms (700 and 302). Room 700 was also in poor condition. Finally, Room 302 was clean, and I could finally rest. But by that point, I was emotionally drained—and my mother, who has loved this place for years, was also extremely upset. Orkin was called in the next morning, and we were told there were “no bed bugs present.” Frankly, I don’t believe this. Even if no live bugs were seen, there were clear signs—dark spots, stains, and what appeared to be excrement on the linens. Something was absolutely not right. We’ve always loved Maritime—especially the restaurant and the easy beach access—but this trip has made us question whether we’ll return or if my mother should continue her timeshare ownership here. That’s something she’ll have to decide. Lastly, I’ll mention that every time we visit, there seem to be no kid activities offered, which is disappointing for families. This was a distressing and truly disappointing experience, especially for a place we’ve long trusted and enjoyed. I hope this feedback leads to serious changes in cleanliness and guest care.

Edit to add that along with he time we have spent cleaning and washing since we have been home, my mother now discovered that she has lice. 😡. I understand it can come from anywhere but my money is on one of the...

We did not get what we were promised at Maritime Beach Club. The RCI website stated the following inaccuracies: (1) “Carpet Throughout”: There was no carpet. (2) Children’s activities: there were none. The reason give was “we have not had an activity director for several months so there are no activities”. (3) a heated pool: Nope! the pool was closed most of the days we were at the resort, though this is the one item on this list that was probably out of management’s control, as it was attributed to the recent freeze which caused some water lines to break. (4) beach facilities: I am not sure what they mean by this, but they would not even provide a chair to take to the beach! There were pool towels provided, but we were told that they would only be replaced once during our stay, which did not work well with the sand that my kids collected each day they were in the sand at the beach. Service: Service was frustrating. Here are just a few examples. Towels: Of course there is no housekeeping service (not even a mid-week service!), but On Wednesday morning, for a short 3-hour window, if you are not doing anything better, you can carry your dirty towels down to the 2nd floor to have them replaced. The gentleman collecting the towels was kind and friendly, yet he had to count out each dirty towel to replace them one by one – he was not able to simply replace the entire unit set of towels. Furthermore, there was no basket or even a bag provided in which to carry the dirty or clean towels. This was very inconvenient and somewhat nerve-racking! I skimmed over the information that I was given at check in, but I did not remember where to take my trash, so I asked at the front desk. No Joke, this was the young lady’s response when I asked her if she could remind me where to take the trash, “didn’t you get a packet of information when you checked in”. Wow. Unbelievable! Let’s talk about the construction going on at the resort. I knew that there was construction. But that information packet from check in promised that the work would not start until after 9am. WRONG: the pounding and hammering started before 8:30. I brought this to the attention of the front desk attendant, and she said that they had to get ready to work before 9am and there was nothing that could be done. I assure you that the hammering was not “prep” work – it was the actual work being done. All in all, I was disappointed in the service. The unit was for the most part clean and they did not lie about the beach view, as the balconies did in fact face the beach and were quite nice. But that is the one and only reason I would ever return here to this resort. I have made a reservation to return to Myrtle Beach next year, but not to...