Club Wyndham Ocean Boulevard — Hotel in North Myrtle Beach

Overall, we had a great stay at this resort. We ended up with a partial ocean view room and it was 2 bedrooms, 2 bath, which was great for our family of 5. The older kids slept in the room with full beds and they provided a pack and play with sheets for our 19 month old, who we set up in the kids bathroom so she could have some quiet. We cooked several meals in the room and they had all of the utensils we needed to cook all of our meals, including salt and pepper. They were quick to bring us anything we asked for and we were able to do that through text message. Our daughter accidentally left her phone and we got it back in 3 days through the "ileftmystuff" system, which I thought was incredible. The beds were comfy, room was clean.

There are, however, a few things that really put a damper on our vacation and I feel other travelers need to be aware of:

Parking is a nightmare. They "upgraded" us to tower 4 from tower 3. Towers 2 and 3 are connected and include the checkin building so they are always overflowing with cars. Which means we had to park in Tower 4 most nights and walk across the street to Tower 3. Wish we would have stayed in Tower 4.

The elevators. There are only 2 elevators in Tower 3 and the staff does not have their own elevator so there are maid carts and maintenance carts constantly taking up space in the elevators. One day one of the elevators was closed and it took 10-15 minutes to get on an elevator (we were on the 7th floor). On checkout day, they were so full that we had to wait 35 minutes as no less than 10 elevators stopped at our floor full of people. It caused us to check out late. We eventually caught an "up" elevator and went from the 7th to the 15th floor just so we could ride it back down. It was absolutely absurd.

The timeshare insanity. We used my mom's timeshare and exchanged it for our vacation here. She's trapped in/owns several timeshares. We are used to checking in to a timeshare resort and them informing us of the timeshare presentations (to which we always decline) but they were RELENTLESS. You can tell they were trained not to be pushy because they were respectful when I said no, but they continued to call everyday under the guise of "making sure we didn't need anything for the room" and then "when can we sign you up for a presentation for you to get a free week?". They were calling multiple times until someone answered and then called my cell phone every single day after I said no. Most timeshare places aren't doing this anymore after the first no so it was off-putting. I would NEVER buy a timeshare and my mom is desperately trying to get rid of hers so I don't get stuck when them when she dies. I've been to a presentation before and they have been EXTREMELY pushy to the point of being abusive so when I say no, I mean no please do not harass me for the rest of my vacation.

Would I stay here again? Yes, but I would tell them up front please do not ask me about timeshares again after the first time and would...

There is a lot to enjoy at this resort, and there are some real challenges that remain two years after my first stay.

The good: The rooms are clean, and the service is consistently attentive and competent. We've only stayed in the cottages, and they're quite lovely. The decor is pleasant, thoughtful, and understated. The best feature, though, is their on-the-ground staff. Every shuttle driver and telephone operator I've interacted with has been incredibly patient, kind, and polite. They consistently go above and beyond to make sure that we have the best experience possible. One of the best features is the ease of access to the beach. The cottages are close enough to walk to the water, and they also have on-demand shuttles from the cottages.

The bad: There are some unusual features in the cottages: There is no way to hang a hand towel next to any of the sinks in the entire cottage. Some of the bathrooms only have bright vanity lights. As a result, if someone gets up in the night and needs to wash their hands, they can either turn on incredibly bright lights or fumble around in the dark. The cottages are not well designed for the elderly or people with disabilities. The tub/shower combos do not have any sort of traction in the tub, making them extremely dangerous. Additionally, the complete absence of grab bars in the bathrooms seems like a tragedy waiting to happen.

The worst: The sales model is draining, dehumanizing, disrespectful, and deceptive. On our most recent trip, the first day of our stay included two unsolicited sales calls directly to the cottage. We also were told that the sales staff wanted to meet with our family to complete our registration for a new website for owners. The meeting was meant to take an hour. Instead, there was a full-scale sales pitch followed by an appointment with an aggressive and disrespectful sales representative. During the meeting, he ignored multiple requests to skip to the end of the pitch. As the meeting wrapped up, the salesman mentioned a survey and asked if he had earned a 5. When he was told that he had not, he explained that he might lose his job if he doesn't get a 5. He even mentioned having four children to try to get sympathy. This kind of sales tactic seems much more suited to a cartoon villain than a legitimate business operating in the 21st century.

There is a lot to love about the resort, but some serious issues need to be attended to urgently. I am hopeful that during our next stay, we will find: Safer bathrooms Appropriate lighting A less aggressive and manipulative...

I’ve been a Wyndham owner for 18 years, and I have to say this was one of the BEST experiences I’ve had at any resort. Often people only share the negatives in reviews, but I want to highlight the positives here because they truly stood out.||1. James from Maintenance – Absolute rock star! When I checked into my room, something wasn’t working, and he showed up in less than 10 minutes. He not only fixed the issue right away but also stayed to make sure everything else was fully functional. He even spotted another detail that hadn’t been addressed and took care of it on the spot. Genuine, professional, and kind—he really set the tone for my stay.|||2. Nisha at the Front Desk – Her customer service was top notch. She checked me in seamlessly, followed up to make sure my stay was comfortable, and every interaction I had with her showed how much she cares about guests. She deserves recognition for her attentiveness and warm professionalism.|||3. Amy at the Sandbar – One of the best bartenders I’ve ever encountered. She’s funny, engaging, and somehow remembers guests by name despite the sheer number of people coming through. I watched her handle 10 customers in under 5 minutes without missing a beat. Truly impressive!|||4. Juliette at the Sandbar – She made sure the food was excellent and even came out to personally check that everything was done right. She’s an international management student and already shows great leadership skills. Wyndham should keep an eye on her for a future management role.|||5. Cleanliness – This resort was spotless. No smells, no garbage anywhere, and the common areas sparkled. It’s hands down the cleanest Wyndham I’ve stayed at.|||6. Responsiveness – The front desk team that answers the phones deserves a shoutout. They immediately radio housekeeping or maintenance and follow up to confirm everything was resolved. That extra step of accountability goes a long way.|||7. Overall Atmosphere – From landscaping to staffing, it’s clear Wyndham invests a lot to keep this massive property running at a high standard. Fees may go up each year, but you see where the money is going—into keeping a beautiful, well-run community for owners and guests.||||This was a 10 out of 10 experience for me. I’ll definitely be back to Ocean Boulevard, and I hope Wyndham acknowledges the amazing team members who made my stay so memorable—James, Nisha, Amy,...