California Closets - Northfield — Attraction in Northfield

The designer came to our house and went thru the various options and quickly got back to us with the designs. We paid our deposit and was put on the schedule within 4 weeks. We were quoted 3 days for the install which turned in over 2 months. I had to call to confirm we were still on the schedule for Wed-Fri. Thursday the installers told me they are not coming back on Friday and my house was a mess with all the closet contents spread out in each room. I contacted the store and was given no updates. I finally spoke with a manager who was able to get a different crew return Monday. There was an issue with 1 of the designs and they could not complete. I was told it will take a few weeks. Finally they return a month later and it was a complete waste of time for me and the installers. Nothing was accomplished. The closets were not measured accurately. I then had to call back the manager and was given another completion date. The project install was started June 8th and almost finished July 26th. Save yourself the headache and do not go with California Closets. Extremely unprofessional with no communication. Do not waste your money because these closets are not cheap and you do not get what you...

From my first hesitant call to the last detail of installation I was WOWED by my experience with California Closets. I was concerned my dream office system would be out of my budget, so it was the first item I discussed with the call center representative. She assured me kindly that my designer would work with me to come up with an ideal solution. The designer was a lovely woman who sat with me patiently and listened to my "dream" for the space and literally made it come true on her design software. She took multiple measurements and went over everything several times--I also wanted to have loads of space for my artwork. The gentleman who came to install the system asked me about my preference regarding installation (in my newly renovated home office space) and worked with me on that as well. They were mindful of my home and left me with a meticulously executed design and installation. I am beyond PLEASED and satisfied and would absolutely recommend without hesitation. Go ahead and...

Great experience from start to finish. Called for the consultation and was scheduled within the week very quickly and easily. Sue came to our house and took her time, very professional and knowledgeable about the entire install. Had to delay the install for personal reasons and this was not an issue at all for California Closets. The day of the install, the installation professional notified us of his arrival time and arrived right on time. He prepped the area, was very professional and worked quickly, very careful not to disrupt the area around us. Dean finished the install in only 4 hours and we couldn't be more please with his finished product. I will highly recommend California Closets and their team to any household looking for...